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Service bulletin 23-027-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150614
Published by NHTSA2018-12-10
Manufacturer's number23-027-15
Manufacturer's date2015-06-20
NHTSA componentSTRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

Rear Door Rattle Noise This bulletin involves testing left rear door lower latch operation and if necessary, replacing the rear door center striker in addition to the upper and lower rear door latches. The customer may describe a rear door rattle noise and/or a rear door lower latch not working properly. An example of a properly functioning latch (1) and malfunctioning latch (2) are shown in (Fig. 1). Fig. 1 Left Rear Door Lower Latch 1 - Proper Latch Operation - Latch Fully Engaged With Door Closed 2 - Latch Malfunction - Latch Not Engaged With Door Closed

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Latches and locks, Door latch

Vehicles listed
RAM PROMASTER2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.