# Service bulletin 68238619A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10150599
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: 68238619A
- Manufacturer's date: 2015\-06\-12
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

Harman RA3 \& RA4 \(8.4?\) Radios Before replacing a RA3 or RA4 radio for symptoms of a locked screen or black screen, please contact David Clemons at cell \(248\) 470\-8471 or Jasneet Sidhu at cell \(248\) 462\-9127. \~ IMPORTANT ?Do not perform an ignition cycle, clear codes, or reset the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If a response is not received within 15 minutes, then proceed with the necessary repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10150599-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10150599-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- CHRYSLER CHRYSLER
- CHRYSLER CHRYSLER TRUCK

JSON: [/v1/bulletins/10150599](/v1/bulletins/10150599)

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