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Service bulletin 68238619A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150599
Published by NHTSA2018-12-10
Manufacturer's number68238619A
Manufacturer's date2015-06-12
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

Harman RA3 & RA4 (8.4?) Radios Before replacing a RA3 or RA4 radio for symptoms of a locked screen or black screen, please contact David Clemons at cell (248) 470-8471 or Jasneet Sidhu at cell (248) 462-9127. ~ IMPORTANT ?Do not perform an ignition cycle, clear codes, or reset the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If a response is not received within 15 minutes, then proceed with the necessary repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
CHRYSLER CHRYSLER
CHRYSLER CHRYSLER TRUCK

Listing a model year does not mean every vehicle of it is concerned: the document says which.