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Service bulletin 68210961A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150595
Published by NHTSA2018-12-10
Manufacturer's number68210961A
Manufacturer's date2015-06-05
NHTSA componentENGINE AND ENGINE COOLING; EQUIPMENT

NHTSA's summary

Water Pump In order to accurately determine root cause for water pump failures, we are requesting a coolant sample from an engine with a failed water pump and a photo of the water pump cavity on the block. Please contact Christine Donegan with STAR Support Center at 1(866) 799-1692 ext. 1257 for further instructions. The water pump should be returned via Fast Track process. Cummins is actively investigating this issue and would like to receive suspect components from the field for further investigation and testing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories

Vehicles listed
CHRYSLER CHRYSLER
CHRYSLER CHRYSLER TRUCK

Listing a model year does not mean every vehicle of it is concerned: the document says which.