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Service bulletin 18309

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150559
Published by NHTSA2018-12-10
Manufacturer's number18309
Manufacturer's date2018-10-01
NHTSA componentWHEELS; ENGINE; SUSPENSION; POWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

18309 - Customer Satisfaction Program. Certain 2019 model year Chevrolet Silverado and GMC Sierra vehicles may have a condition where the prop shaft bolts may not have been properly torqued to the front differential. Drivers will likely experience a vibration or clunking noise as the bolt(s) loosen when the vehicle is used in 4WD mode. If the vehicle continues to be driven after the vibration or clunking noise occurs, all bolts may eventually fracture. Remove front prop shaft bolts, add Loctite, and reinstall.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Suspension, Transmission and driveline, Wheels, Automatic transmission

Vehicles listed
CHEVROLET SILVERADO 15002019 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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PIP5853C2023-05-15. Service bulletin. This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
N1821953802022-05-31. Service bulletin. Service Update. Certain vehicles equipped with a 10-speed transmission may have a condition where the downshift becomes firm after extended highway driving.
PIP58342022-03-14. Service bulletin. This Preliminary information communicates that the service 4wd message related to C119E is under investigation for a repair.
PIT5702C2022-02-14. Service bulletin. This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
N1822018512022-02-14. Service bulletin. Service Update. In certain vehicles, the park assist may be inoperable and the customer does not have the ability to turn the feature on or off. Dealers will reset the park assist feature and then clear all codes.
21NA1992022-02-14. Service bulletin. This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv.
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.