# Service bulletin 310412

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10150373
- Published by NHTSA: 2018\-12\-03
- Manufacturer's number: 310412
- Manufacturer's date: 2012\-12\-01
- NHTSA component: SUSPENSION

## NHTSA's summary

Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10150373-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10150373-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2011 to 2013 BMW 1 SERIES M
- 2013 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2013 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2013 BMW 740I
- 2011 BMW 740I US
- 2011 to 2013 BMW 740LI
- 2009 to 2013 BMW 750I
- 2009 to 2013 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2012 to 2013 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2013 BMW F800 R
- 2011 BMW R 1200 GS ADVENTURE

## Other bulletins for the same vehicles and component

- [SIB010522](/bulletins/10218398.md), 2022-08-22, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Component\-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC \(BMW NA\) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies \(item \# 1 Front and \# 2 Rear, shown\) to: 8 years/80,000 miles, as determined by the vehicle's original in\-service date. Other air suspension system\-related components/issues are excluded from this coverage. This component\-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
- [B340515](/bulletins/10184575.md), 2020-12-21, Service bulletin: WHEELS:LUGS/NUTS/BOLTS/STUDS; EQUIPMENT; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
- [B310112](/bulletins/10179812.md), 2020-09-14, Service bulletin: SUSPENSION. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or when turning the steering wheel while stationary.
- [B370115](/bulletins/10157983.md), 2019-04-08, Service bulletin: SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
- [B370115](/bulletins/10156210.md), 2019-04-01, Service bulletin: SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
- [B370215](/bulletins/10151411.md), 2018-12-10, Service bulletin: SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION. "The ""Variable Damper Control"" \(VDC\) valves for the spring strut shock absorber on the left front axle may fail, causing the Check Control message: ""Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop"" to be displayed."
- [B370115](/bulletins/10151313.md), 2018-12-10, Service bulletin: SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
- [310312](/bulletins/10150372.md), 2018-12-03, Service bulletin: SUSPENSION:FRONT. Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
- [310112](/bulletins/10150219.md), 2018-12-03, Service bulletin: SUSPENSION. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing \(knuckle\)
- [370112](/bulletins/10149305.md), 2018-11-26, Service bulletin: SUSPENSION. Rear Ride Level Control Inactive. INFORMATION Covered under the terms of the BMW New Vehicle/SAV Limited Warranty when the "cause" of the moisture ingress into the trunk and relay is the result of defects in materials or workmanship of the vehicle. Defect Code:Refer to KSD2See below Labor Operation:Labor Allowance:Description: 61 31 898Refer to KSD2Replace the relay for the air supply system. and 37 99 0003 FRUWork time to repair pin connectors and install rubber insulator Refer to KSD2 and select and use the defect code for the "causal" part. Claim this additional work with the "causal" part repair defect code. Even though work time labor operation code 37 99 000 ends in "000," it is not considered a Main labor operation.

JSON: [/v1/bulletins/10150373](/v1/bulletins/10150373)

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