# Service bulletin 540710

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10150225
- Published by NHTSA: 2018\-12\-03
- Manufacturer's number: 540710
- Manufacturer's date: 2013\-08\-01
- NHTSA component: VISIBILITY

## NHTSA's summary

Various Complaints with Panoramic Sunroof.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10150225-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10150225-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors

## Vehicles listed

- 2007 to 2011 BMW X5
- 2010 to 2011 BMW X5 M

## Recalls for the same vehicles and component

- [10V025000](/recalls/nhtsa/10V025000.md), 2010-01-28: VISIBILITY:WINDSHIELD
- [2010017](/recalls/tc/2010017.md), 2010-01-26: Visual System

## Other bulletins for the same vehicles and component

- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B540421](/bulletins/10244239.md), 2023-11-01, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE. This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
- [B540421](/bulletins/10225114.md), 2022-10-31, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
- [513608](/bulletins/10162404.md), 2019-07-10, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; ELECTRICAL SYSTEM. "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102\_00010".
- [541208](/bulletins/10150226.md), 2018-12-03, Service bulletin: VISIBILITY. Water Leak from the Front of the Sunroof. During extended periods of heavy rain, water may enter the vehicle from the area around the front of the sunroof cassette, the Roof Control Panel \(FZD\), the map lights, or the A\-pillars. The customer may also simply state that the carpet in the front of the vehicle is wet. The sunroof cassette is overflowing due to the fact that one or both of the front sunroof drains are trapped or twisted.
- [513608](/bulletins/10150224.md), 2018-12-03, Service bulletin: VISIBILITY. "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""AM5102\_00010."""
- [511213](/bulletins/10150223.md), 2018-12-03, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR. Grating Noise from Side Window Defroster Vent. The customer may notice a grating or creaking noise coming from the instrument panel at the extreme left or right side. It is only heard when the vehicle is in motion. CAUSE The side window defroster vent fitment \(in the instrument panel\) causes a grating noise when driving, and torsional forces are applied. The driver's or passenger's side can both be affected.
- [513608](/bulletins/10150173.md), 2018-12-03, Service bulletin: STRUCTURE; VISIBILITY; ELECTRICAL SYSTEM. "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Exterior Mirror https://www.bmwtis.net/tiscode/cgi\-bin/bulletin.aspx?sie\_path=/tsb/bulletins/htm\_store/15...12/6/2013 Page 2 of 2 Malfunction,"" and then press ""Start Search."" Select the test plan ""AM5102\_00010."""
- [610813](/bulletins/10150119.md), 2018-12-03, Service bulletin: VISIBILITY. Front or Rear Windshield Wipers Fail to Operate. INFORMATION The following troubleshooting hints are based on known areas that can cause the situations described above to occur. 1. Front windshield wiper failure: perform the following checks only when the front windshield wiper fails to operate. If the rear wipers fail to operate, proceed to section 2. \* Check Fuse F44 \(30 A\) and replace as necessary. \* Check connector X333 at the front wiper motor to makes sure it is plugged in correctly, and no corrosion exists at the connection. Repair as needed.
- [541309](/bulletins/10150039.md), 2018-12-03, Service bulletin: EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; VISIBILITY:SUN/MOON ROOF ASSEMBLY. "?Panoramic Sunroof Repair Instructions. INFORMATION Sunroof Repair Instructions: The panoramic sunroof contains several ""mechanism sets"" which can be repaired and/or replaced independently in the event of a mechanical failure. When performing such a repair to any of these sets, the TIS/ISTA Repair Instructions \(REP\) should always be consulted. Due to the complex nature of these repairs, a set of complementary instructions with additional detail, explanation, and photos has been developed. The attached Repair Instructions should always be used in conjunction with the TIS/ISTA REP. "

JSON: [/v1/bulletins/10150225](/v1/bulletins/10150225)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20540710&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10150225&vehicle=Service%20bulletin%20540710)