# Service bulletin 840413

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10150135
- Published by NHTSA: 2018\-12\-03
- Manufacturer's number: 840413
- Manufacturer's date: 2013\-03\-01
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

## NHTSA's summary

"TCB: Emergency Call Is Disabled. A Check Control message shows ""Emergency call failure."" When the SOS button is pressed, the call is not made by the TCB \(Telematics Communication Box\). Fault code 0XB7F33F is stored in the TCB. CAUSE TCB application error"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10150135-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10150135-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2012 to 2013 BMW 1 SERIES M
- 2014 BMW 525D XDRIVE
- 2012 to 2014 BMW 528I
- 2014 BMW 535D
- 2012 to 2014 BMW 535I
- 2012 BMW 535I GRAN TURISMO
- 2012 to 2014 BMW 550I
- 2012 BMW 550I GRAN TURISMO
- 2012 to 2014 BMW 640I
- 2012 to 2014 BMW 650I
- 2012 to 2014 BMW 740I
- 2012 to 2014 BMW 740LI
- 2012 to 2014 BMW 750I
- 2012 to 2014 BMW 750LI
- 2012 BMW 760LI
- 2014 BMW 760LI
- 2013 BMW ACTIVE HYBRID 3
- 2014 BMW ACTIVE HYBRID 3
- 2012 to 2013 BMW ACTIVE HYBRID 5
- 2012 to 2013 BMW ACTIVE HYBRID 7
- 2014 BMW ACTIVE HYBRID 7
- 2013 BMW F800 R
- 2013 to 2014 BMW M5
- 2013 to 2014 BMW M6
- 2014 BMW R1200 S ADVENTURE

## Recalls for the same vehicles and component

- [24V608000](/recalls/nhtsa/24V608000.md), 2024-08-13: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
- [17V481000](/recalls/nhtsa/17V481000.md), 2017-07-28: EQUIPMENT

## Other bulletins for the same vehicles and component

- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B631323](/bulletins/10245379.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM. The carpet welcome light\(s\) turns on either after a delay, or does not function at all.
- [B651523](/bulletins/10238090.md), 2023-06-26, Service bulletin: ELECTRICAL SYSTEM. After programming the head unit \(HU\-H2\), activating the FSC \(German word Freischaltcode\) Enabling Codes repeatedly fails.
- [B010122](/bulletins/10238062.md), 2023-06-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. With the court's FINAL approval, BMW of North America, LLC \(BMW NA\) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.
- [B840822](/bulletins/10235205.md), 2023-05-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE \(VoLTE\) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, BMW Assistance, and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.
- [B630917](/bulletins/10235202.md), 2023-05-01, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Exterior rear lights do not work.
- [B010122](/bulletins/10230716.md), 2023-01-30, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. With the court's FINAL approval, BMW of North America, LLC \(BMW NA\) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- [B662419](/bulletins/10225126.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

JSON: [/v1/bulletins/10150135](/v1/bulletins/10150135)

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