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Service bulletin 540412

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150112
Published by NHTSA2018-12-03
Manufacturer's number540412
Manufacturer's date2013-03-01
NHTSA componentSTRUCTURE

NHTSA's summary

Retractable Hard Top (RHT) Is Not Stacking Properly - Frame Bent. The RHT frame is bent or twisted and cannot be operated in either direction, or the roof shells are not stacking properly. The hydraulic roof cylinders operate out of sequence causing the frame to twist.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
BMW 3282007 to 2010
BMW 328I2011, 2012, 2013
BMW 3352007 to 2010
BMW 335I2011, 2012, 2013
BMW 335IS2011, 2012, 2013
BMW M32008, 2009, 2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B5146162023-06-26. Service bulletin. Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B5125192019-09-23. Service bulletin. GROANING NOISE WHEN OPENING/CLOSING FRONT WINDOWS. A groaning noise can be heard from the front door(s) when opening or closing the power windows.
B5409072019-07-22. Service bulletin. RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. This Service Information bulletin replaces SI B54 09 07 dated September 2018.
5139112019-07-11. Service bulletin. Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE: The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance.
5122122019-07-10. Service bulletin. Wind Noise from Front Door Window Seal by Side Mirror. The front window may have wind noise by the side mirror when driving. CAUSE The window guide seal is not properly fitted to the door.
B6623172019-06-24. Service bulletin. Service Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.
B5111192019-04-22. Service bulletin. SERVICE ACTION: SECURE UNDERBODY PANELING. Over time the mounting clips may fail allowing the center underbody panel to become loose. The mounting clips were not sufficiently hardened during production.
B5110162019-03-18. Service bulletin. GROANING NOISE FROM DOORS. Part Number Description Quantity F30; F31; F80 Front 51 33 7 414 531 Window guide; front left As needed 51 33 7 414 532 Window guide; front right As needed F30; F80 Rear A groaning noise is heard from any of the doors when driving over rough road surfaces.
B5125182019-01-07. Service bulletin. RATTLE NOISE FROM LOWER A-PILLAR. A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
B6103152018-12-10. Service bulletin. Various Check Control Messages Caused by Shorted K-CAN This Service Information bulletin supersedes SI B61 03 15 dated April 2016. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior:Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pill