Service bulletin Nissan Aftersale
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10149810 |
| Published by NHTSA | 2018-12-03 |
| Manufacturer's number | Nissan Aftersale |
| Manufacturer's date | 2018-10-09 |
| NHTSA component | EQUIPMENT |
NHTSA's summary
Nissan Aftersales Division Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each dealer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to dealers based on the most recent owner information we received. The complexity of filtering out brokers (banks, salvage yards, and insurance companies) and reassigning VINs based on updated owner information affected over 123K records between Nissan and INFINITI, so we are unable to summarize the changes at a regional or dealer level. We suggest the dealers download their lists and have their outbound call centers compare information if necessary. If you have questions, please let us know. Additionally, we will have some enhancements coming in DBS effective November 17, 2018. Owner Data Updates (NNA side): 1. VIN, Campaign Code, and Source are the unique fields 2. Compare all fields except Remove Flag and Comments to see if there is a difference. a. If there is same VIN, Camp ID, and Source and all other fields are also the same then the record will be updated without changing Remove Flag and Comment field b. If there is same VIN, Camp ID, and Source and any other field is different, then the record will be inserted, in this case Remove Flag and Comment field will be blank as this is new record. The remove flag is being removed so the dealer will understand the information they previously flagged for removal has been updated and should be tried again before reapplying the removal flag. c. The dealer benefit of A & B above is duplicate records for the same VIN, Camp ID, and information source with the same customer contact information will no longer display in DBS on the Retailed Vehicle Open Campaign Report.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| NISSAN NISSAN |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.