# Service bulletin ITB18\-037

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10149809
- Published by NHTSA: 2018\-12\-03
- Manufacturer's number: ITB18\-037
- Manufacturer's date: 2018\-10\-24
- NHTSA component: STRUCTURE; EQUIPMENT

## NHTSA's summary

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors \(see examples on page 2\). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10149809-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10149809-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2007 INFINITI EX35
- 2008 to 2013 INFINITI EX35
- 2010 to 2013 INFINITI EX37
- 2001 to 2002 INFINITI FX35
- 2003 to 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2013 INFINITI FX35
- 2010 to 2012 INFINITI FX37
- 2013 INFINITI FX37
- 2001 INFINITI FX45
- 2003 to 2008 INFINITI FX45
- 2009 INFINITI FX45
- 2009 to 2013 INFINITI FX50
- 1991 to 1996 INFINITI G20
- 1997 to 1998 INFINITI G20
- 1999 to 2002 INFINITI G20
- 2003 to 2010 INFINITI G25
- 2011 to 2012 INFINITI G25
- 2013 INFINITI G25
- 2001 to 2002 INFINITI G35
- 2003 to 2009 INFINITI G35
- 2010 to 2013 INFINITI G35
- 2003 to 2007 INFINITI G37
- 2008 to 2013 INFINITI G37
- 2014 to 2015 INFINITI G37
- 1995 INFINITI I30
- 1996 to 2001 INFINITI I30
- 2002 to 2004 INFINITI I30
- 2000 to 2001 INFINITI I35
- 2002 to 2004 INFINITI I35
- 1991 to 1992 INFINITI J30
- 1993 to 1997 INFINITI J30
- 2000 to 2009 INFINITI J30
- 2013 INFINITI JX
- 2013 INFINITI JX35
- 1991 to 1992 INFINITI M30
- 1993 to 1996 INFINITI M30
- 2001 to 2005 INFINITI M35
- 2006 to 2010 INFINITI M35
- 2012 to 2013 INFINITI M35 HYBRID
- 2014 INFINITI M35 HYBRID
- 2011 to 2013 INFINITI M37
- 2011 to 2013 INFINITI M37 HYBRID
- 2001 to 2002 INFINITI M45
- 2003 to 2004 INFINITI M45
- 2005 INFINITI M45
- 2006 to 2010 INFINITI M45
- 2011 to 2013 INFINITI M56
- 2011 to 2013 INFINITI M56 HYBRID
- 2015 to 2016 INFINITI Q40
- 1991 to 2006 INFINITI Q45
- 2014 to 2019 INFINITI Q50
- 2014 to 2018 INFINITI Q50 HYBRID
- 2014 to 2015 INFINITI Q60
- 2016 INFINITI Q60
- 2017 to 2018 INFINITI Q60
- 2014 to 2019 INFINITI Q70
- 2014 to 2018 INFINITI Q70 HYBRID
- 2011 to 2012 INFINITI QX
- 2017 to 2018 INFINITI QX30
- 1997 to 2003 INFINITI QX4
- 2004 to 2009 INFINITI QX4
- 2014 to 2017 INFINITI QX50
- 2018 INFINITI QX50
- 2019 INFINITI QX50
- 2001 to 2002 INFINITI QX56
- 2004 to 2013 INFINITI QX56
- 2014 to 2019 INFINITI QX60
- 2014 to 2018 INFINITI QX60 HYBRID
- 2014 to 2017 INFINITI QX70
- 2014 to 2019 INFINITI QX80
- 2019 INFINITI rQ50 HYBRID

## Recalls for the same vehicles and component

- [26V455000](/recalls/nhtsa/26V455000.md), 2026-07-15: EQUIPMENT:OTHER:LABELS
- [2011165](/recalls/tc/2011165.md), 2011-04-21: Structure
- [08V284000](/recalls/nhtsa/08V284000.md), 2008-06-27: EQUIPMENT:APPLIANCE:AIR CONDITIONER
- [2001225](/recalls/tc/2001225.md), 2001-09-05: Structure
- [01V282000](/recalls/nhtsa/01V282000.md), 2001-08-30: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- [98V284000](/recalls/nhtsa/98V284000.md), 1998-11-05: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- [1997086](/recalls/tc/1997086.md), 1997-04-22: Structure

## Other bulletins for the same vehicles and component

- [ITB09\-063C](/bulletins/11031720.md), 2026-04-29, Service bulletin: STRUCTURE:BODY. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS \(Federal Motor Vehicle Safety Standards\) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” \(metal plate or vinyl label\) is attached to the instrument panel or body on the driver side at the base of the windshield \(see Figure 1\). · The “Certification Label” \(vinyl adhesive label\) is located on the lower area of the driver side B\-Pillar \(see Figure 1\).
- [ITB12\-011Q](/bulletins/10249891.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-024C](/bulletins/10233657.md), 2023-04-04, Service bulletin: EQUIPMENT. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB97\-001A](/bulletins/10232651.md), 2023-03-07, Service bulletin: STRUCTURE. 1997 QX4 GRILLE GUARDS, BRUSH GUARDS AND WINCHES This bulletin is no longer active. Please discard previous versions of ITB97\-001.
- [ITB13\-007H](/bulletins/10232646.md), 2023-03-07, Service bulletin: VISIBILITY; STRUCTURE. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB09\-039J](/bulletins/10232644.md), 2023-03-07, Service bulletin: VISIBILITY; STRUCTURE. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB11\-046B](/bulletins/10212025.md), 2022-05-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID \# P1235 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1235. • Discard all previous versions of ITB11\-046.
- [ITB11\-034A](/bulletins/10201190.md), 2021-09-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. VOLUNTARY SERVICE CAMPAIGN 2009 – 2010 EX35 NO START OR WARNING LIGHT ILLUMINATION DUE TO WATER IN ELECTRICAL HARNESS Service Campaign ID \# P1223 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1223. • Discard all previous versions of ITB11\-034.
- [ITB11\-031B](/bulletins/10200009.md), 2021-08-06, Service bulletin: EQUIPMENT. VOLUNTARY SERVICE CAMPAIGN 2011 QX56; VEHICLE DYNAMIC CONTROL \(VDC\) REPROGRAMMING Service Campaign ID \# P1217 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1217. • Discard all previous versions of ITB11\-031.
- [ITB10\-015B](/bulletins/10199111.md), 2021-07-10, Service bulletin: EQUIPMENT. VOLUNTARY SERVICE CAMPAIGN 2010 G37 WITH NAVI; RADIO SEEK FUNCTION Service Campaign ID \# P0308 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P0308. • Discard all previous versions of ITB10\-015.

JSON: [/v1/bulletins/10149809](/v1/bulletins/10149809)

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