# Service bulletin Infiniti USA Ret

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10149802
- Published by NHTSA: 2018\-12\-03
- Manufacturer's number: Infiniti USA Ret
- Manufacturer's date: 2018\-10\-09
- NHTSA component: EQUIPMENT

## NHTSA's summary

Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received. The complexity of filtering out brokers \(banks, salvage yards, and insurance companies\) and reassigning VINs based on updated owner information affected over 123K records between INFINITI and Nissan, so we are unable to summarize the changes at a regional or retailer level. We suggest the retailers download their lists and have their outbound call centers compare information if necessary. If you have questions, please let us know. Additionally, we will have some enhancements coming in DBS effective November 17, 2018: Owner Data Updates \(NNA side\): 1. VIN, Campaign Code, and Source are the unique fields 2. Compare all fields except Remove Flag and Comments to see if there is a difference. a. If there is same VIN, Camp ID, and Source and all other fields are also the same then the record will be updated without changing Remove Flag and Comment field b. If there is same VIN, Camp ID, and Source and any other field is different, then the record will be inserted, in this case Remove Flag and Comment field will be blank as this is new record. The remove flag is being removed so the retailer will understand the information they previously flagged for removal has been updated and should be tried again before reapplying the removal flag. c. The retailer benefit of A \& B above is duplicate records for the same VIN, Camp ID, and information source with the same customer contact information will no longer display in DBS on the Retailed Vehicle Open Campaign Report.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10149802-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10149802-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2007 INFINITI EX35
- 2008 to 2013 INFINITI EX35
- 2010 to 2013 INFINITI EX37
- 2001 to 2002 INFINITI FX35
- 2003 to 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2013 INFINITI FX35
- 2010 to 2012 INFINITI FX37
- 2013 INFINITI FX37
- 2001 INFINITI FX45
- 2003 to 2008 INFINITI FX45
- 2009 INFINITI FX45
- 2009 to 2013 INFINITI FX50
- 1991 to 1996 INFINITI G20
- 1997 to 1998 INFINITI G20
- 1999 to 2002 INFINITI G20
- 2003 to 2010 INFINITI G25
- 2011 to 2012 INFINITI G25
- 2013 INFINITI G25
- 2001 to 2002 INFINITI G35
- 2003 to 2009 INFINITI G35
- 2010 to 2013 INFINITI G35
- 2003 to 2007 INFINITI G37
- 2008 to 2013 INFINITI G37
- 2014 to 2015 INFINITI G37
- 1995 INFINITI I30
- 1996 to 2001 INFINITI I30
- 2002 to 2004 INFINITI I30
- 2000 to 2001 INFINITI I35
- 2002 to 2004 INFINITI I35
- 1991 to 1992 INFINITI J30
- 1993 to 1997 INFINITI J30
- 2000 to 2009 INFINITI J30
- 2013 INFINITI JX
- 2013 INFINITI JX35
- 1991 to 1992 INFINITI M30
- 1993 to 1996 INFINITI M30
- 2001 to 2005 INFINITI M35
- 2006 to 2010 INFINITI M35
- 2012 to 2013 INFINITI M35 HYBRID
- 2014 INFINITI M35 HYBRID
- 2011 to 2013 INFINITI M37
- 2011 to 2013 INFINITI M37 HYBRID
- 2001 to 2002 INFINITI M45
- 2003 to 2004 INFINITI M45
- 2005 INFINITI M45
- 2006 to 2010 INFINITI M45
- 2011 to 2013 INFINITI M56
- 2011 to 2013 INFINITI M56 HYBRID
- 2015 to 2016 INFINITI Q40
- 1991 to 2006 INFINITI Q45
- 2014 to 2019 INFINITI Q50
- 2014 to 2018 INFINITI Q50 HYBRID
- 2014 to 2015 INFINITI Q60
- 2016 INFINITI Q60
- 2017 to 2018 INFINITI Q60
- 2014 to 2019 INFINITI Q70
- 2014 to 2018 INFINITI Q70 HYBRID
- 2011 to 2012 INFINITI QX
- 2017 to 2018 INFINITI QX30
- 1997 to 2003 INFINITI QX4
- 2004 to 2009 INFINITI QX4
- 2014 to 2017 INFINITI QX50
- 2018 INFINITI QX50
- 2019 INFINITI QX50
- 2001 to 2002 INFINITI QX56
- 2004 to 2013 INFINITI QX56
- 2014 to 2019 INFINITI QX60
- 2014 to 2018 INFINITI QX60 HYBRID
- 2014 to 2017 INFINITI QX70
- 2014 to 2019 INFINITI QX80
- 2019 INFINITI rQ50 HYBRID

## Recalls for the same vehicles and component

- [26V455000](/recalls/nhtsa/26V455000.md), 2026-07-15: EQUIPMENT:OTHER:LABELS
- [08V284000](/recalls/nhtsa/08V284000.md), 2008-06-27: EQUIPMENT:APPLIANCE:AIR CONDITIONER
- [98V284000](/recalls/nhtsa/98V284000.md), 1998-11-05: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## Other bulletins for the same vehicles and component

- [ITB12\-011Q](/bulletins/10249891.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-024C](/bulletins/10233657.md), 2023-04-04, Service bulletin: EQUIPMENT. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB11\-046B](/bulletins/10212025.md), 2022-05-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID \# P1235 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1235. • Discard all previous versions of ITB11\-046.
- [ITB11\-034A](/bulletins/10201190.md), 2021-09-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. VOLUNTARY SERVICE CAMPAIGN 2009 – 2010 EX35 NO START OR WARNING LIGHT ILLUMINATION DUE TO WATER IN ELECTRICAL HARNESS Service Campaign ID \# P1223 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1223. • Discard all previous versions of ITB11\-034.
- [ITB11\-031B](/bulletins/10200009.md), 2021-08-06, Service bulletin: EQUIPMENT. VOLUNTARY SERVICE CAMPAIGN 2011 QX56; VEHICLE DYNAMIC CONTROL \(VDC\) REPROGRAMMING Service Campaign ID \# P1217 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1217. • Discard all previous versions of ITB11\-031.
- [ITB10\-015B](/bulletins/10199111.md), 2021-07-10, Service bulletin: EQUIPMENT. VOLUNTARY SERVICE CAMPAIGN 2010 G37 WITH NAVI; RADIO SEEK FUNCTION Service Campaign ID \# P0308 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P0308. • Discard all previous versions of ITB10\-015.
- [ITB11021B](/bulletins/10192842.md), 2021-05-10, Service bulletin: EQUIPMENT; TIRES. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In\-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked \(not moved\) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° \(see Figure 1\). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
- [P6305OL](/bulletins/10192828.md), 2021-05-10, Service bulletin: ENGINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Infiniti is conducting a Voluntary Service Campaign on certain 2011\-2013 QX56 and 2011\-2013 M56 vehicles to replace the ?Timing Chain?.
- [ITB14021B](/bulletins/10192822.md), 2021-05-10, Service bulletin: POWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. SERVICE INFORMATION Replacement 5\-speed rear wheel drive Automatic Transmission \(A/T\) assemblies and replacement control valves \(valve bodies\) now come with blank Transmission Control Modules \(TCMs\). Blank TCMs come without software and must be programmed \(not reprogrammed\) and then configured after they are installed. When ordering a replacement A/T or control valve, use the Infiniti electronic parts information systems to obtain the correct software program part number See this bulletin for further detail.
- [ITB09041A](/bulletins/10192806.md), 2021-05-10, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o\-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O\-ring seal. See this bulletin for further detail.

JSON: [/v1/bulletins/10149802](/v1/bulletins/10149802)

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