Service bulletin SSM 47506
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10149753 |
| Published by NHTSA | 2018-12-03 |
| Manufacturer's number | SSM 47506 |
| Manufacturer's date | 2018-09-10 |
| NHTSA component | SUSPENSION |
NHTSA's summary
Some 2017-2018 Expedition/Navigator vehicles may experience a noisy, soft, spongy and/or bouncy ride quality while driving. This may be the result of a shock absorber that is leaking fluid. Engineering is currently investigating this concern. To assist with the investigation please use the Report a Vehicle Concern link at the bottom of the OASIS tab on the PTS website. Include detail on which shock absorber(s) appear to be leaking and if the vehicle is in for a repeat repair for this concern.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension
| FORD EXPEDITION | 2017 |
|---|---|
| LINCOLN NAVIGATOR | 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 47624 | 2018-11-19. Service bulletin. Some 2017-2018 Expedition/Navigator vehicles may experience a noisy, soft, spongy and/or bouncy ride quality while driving. This may be the result of a shock absorber that is leaking fluid. To assist with the investigation please use the Report a Vehicle Concern link at the bottom of the OASIS tab on the PTS website. Include detail on which shock absorber(s) appear to be leaking and if the vehicle is in for a repeat repair for this concern. To further aid in this investigation, please attach a photo of the shock absorber date code label from the leaking shock(s). This label will have the word CAUTION at the top and may appear silver in color with a colored stripe on one side. Engineering is currently investigating this concern. |
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