# Service bulletin 08\-072\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10149678
- Published by NHTSA: 2018\-12\-03
- Manufacturer's number: 08\-072\-15
- Manufacturer's date: 2015\-07\-16
- NHTSA component: EQUIPMENT

## NHTSA's summary

RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems \(U.S. Market Only\). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non\-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One\-Shot Voice Recognition \(VR\). ? Intermittently the Global Positioning System \(GPS\) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop\-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back\-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. \(U.S. market only\) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10149678-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10149678-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 DODGE DURANGO
- 2013 to 2014 DODGE VIPER
- 2014 JEEP CHEROKEE
- 2014 JEEP GRAND CHEROKEE
- 2013 to 2014 RAM 1500
- 2013 to 2014 RAM 2500
- 2013 to 2014 RAM 3500
- 2013 to 2014 RAM 4500

## Recalls for the same vehicles and component

- [2018230](/recalls/tc/2018230.md), 2018-05-03: Accessories
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [2016214](/recalls/tc/2016214.md), 2016-05-12: Accessories
- [15V461000](/recalls/nhtsa/15V461000.md), 2015-07-23: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- [2015271](/recalls/tc/2015271.md), 2015-06-17: Accessories
- [2014207](/recalls/tc/2014207.md), 2014-06-04: Accessories

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [Recall06A](/bulletins/10244433.md), 2023-10-30, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS. Emissions Recall 06A \- Vehicle Emission Control Information Label
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [2102714](/bulletins/10232011.md), 2023-02-21, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 21\-027\-14/14\-070 Superseded By Customer Satisfaction Notification
- [08\-016\-23](/bulletins/10231791.md), 2023-02-13, Service bulletin: EQUIPMENT:ELECTRICAL. Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative.
- [88806](/bulletins/10231750.md), 2023-02-13, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-01 \- \(XB1\) 2.4L Engine ? Select 2014 \- 2019 Jeep Cherokee \(KL\), 2017 \- 2018 Jeep Compass \(MP\), 2015 \- 2018 Jeep Renegade \(FWD/AWD\) \(BU\), 2013 \- 2016 Dodge Dart \(PF\), 2015 \- 2017 Chrysler 200 \(UF\), 2016 \- 2018 Fiat 500X \(FWD\) \(FB\), \(AWD\), 2015 \- 2018 Ram Promaster City \(VM\)
- [2103014](/bulletins/10229964.md), 2023-01-17, Service bulletin: EQUIPMENT; POWER TRAIN. Transmission Quick Learn Procedure

JSON: [/v1/bulletins/10149678](/v1/bulletins/10149678)

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