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Service bulletin A18-122

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10149647
Published by NHTSA2018-12-03
Manufacturer's numberA18-122
Manufacturer's date2018-11-06
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Service bulletin - The Bluetooth ® HandsFreeLink ® (HFL) system freezes after a phone call, and the stored voice tags are missing when the ignition is turned to ON. Some audio units are not updated to the latest software version.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
HONDA RIDGELINE2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V8880002016-12-09. ELECTRICAL SYSTEM:WIRING
20166122016-12-08. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ATI&032620269052026-04-03. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&031120269022026-03-16. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&022420269022026-03-03. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&010520269012026-01-27. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&102320259022025-11-04. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&101420259042025-11-04. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&011920232023-01-25. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A21-0552022-11-08. Service bulletin. Service Bulletin - REVISION SUMMARY Under PARTS INFORMATION, the trim level was corrected. SYMPTOM The vehicle’s factory security system will sound off intermittently when the vehicle is parked, and the system is armed.
ATI&102020219012021-10-28. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18-1232021-04-21. Service bulletin. Service Bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call, and the stored voice tags are missing when the ignition is turned to ON.