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Service bulletin 720111

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10149616
Published by NHTSA2018-11-26
Manufacturer's number720111
Manufacturer's date2013-05-01
NHTSA componentSEAT BELTS

NHTSA's summary

"Safety Belt Extender ""Handover"" Fails to Deliver the Belt to the Customer. The customer states that the seat belt extender ""handover"" on the front driver's or passenger side failed to deliver the belt. One or more of the following situations may apply: * The safety belt extender extends but the belt slips off. * The ""hand"" on the extender fails. * The safety belt is twisted. * The extender will not operate and makes noise while extending. S One or more of the following causes may apply: 1. The safety belt is incorrectly positioned. 2. The ""hand"" on the extender has mechanically failed. 3. The safety belt slips off the ""hand"" due to excessive resistance from the seat belt reel, not allowing the belt to extend properly. The seat belt is twisted. 4. The safety belt slips off the ""hand"" due to the belt material being excessively worn. 5. The safety belt extender fails to extend or retract intermittently due to FRM (Footwell Module) software. 6. The safety belt extender is noisy or inoperative, due to a communication problem or incorrect power or ground."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
BMW 135I COUPE2007
BMW 328I2007, 2008, 2009, 2010, 2011, 2012, 2013
BMW 328XI2007, 2008
BMW 328XI2009 to 2010
BMW 335I2008, 2009, 2010, 2011, 2012, 2013
BMW 335I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 335IS2013
BMW 335XI2008
BMW 335XI2009 to 2010
BMW M32008, 2009, 2010
BMW M32012
BMW M3 US2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
09V2570002009-07-08. SEAT BELTS:FRONT; AIR BAGS:FRONTAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
6517122018-11-26. Service bulletin. Check Control Message "Restraint System Faulty" Is Displayed. Intermittently the check control message "Front Passenger Restraint System Faulty" is displayed in the Central Information Display. The following information is read from the vehicle: 1. Key Reader Vehicle Defects Details shows DTC: 930AB3. 2. ISTA fault code "930AB3-POL: indicator lamp for passenger airbag deactivation: short-circuit to plus" The fault condition is not present. 3. ISTA check control message ID 109 CAUSE FZD (Operating Unit for Roof) software error causes the POL (Passenger Airbag Off Lamp) to intermittently malfunction.
SIB-72-01-112011-09-30. Service bulletin. BMW: E92. THE SEAT BELT EXTENDER ON THE FRONT DRIVER¿S OR PASSENGER SIDE FAILED TO DELIVER THE BELT. THE SAFETY BELT EXTENDER EXTENDS BUT THE BELT SLIPS OFF. THE ¿HAND¿ ON THE EXTENDER FAILS. THE SAFETY BELT IS TWISTED. THE EXTENDER WILL NOT OPERATE AND MAKES NOISE WHILE EXTENDING. *RM
SIB-72-05-072011-08-15. Service bulletin. BMW: A SOFTWARE PROBLEM IS CAUSING ONE OR BOTH OF THE SEAT BELT ASSISTANTS TO NOT EXTEND FULLY OR MAY NOT EXTEND AT ALL. THE POSITION AT WHICH THE ASSISTANT COMES TO REST VARIES. E92. *RM
SIB-72-03-102011-05-24. Service bulletin. BMW: ON SOME E92 MODELS THE SAFETY BELT EXTENDER IS NOT EXTENDING THE BELT OR IS NOISY. THIS CAN BE A FAULT OF THE EXTENDER OR THE BELT IS CONTORTED. *RM
SIB-72-01-102011-02-12. Service bulletin. BMW VEHICLE: FRONT SAFETY BELT DOES NOT RETRACT SMOOTHLY OR JAMS. THE UPPER PART OF THE DRIVER'S OR PASSENGER'S FRONT SAFETY BELT DOES NOT ROLL UP FULLY OR ROLLS UP SLOWLY. THE ADJUSTMENT OF THE INERTIA REEL IS INCORRECT AT THE FASTENING POINT. THE BELT IS TOUCHING THE GUIDE FUNNEL. MODELS E90, E91 AND E92. NO MODEL YEARS LISTED. *PE