Service bulletin B720417
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10149548 |
| Published by NHTSA | 2018-11-26 |
| Manufacturer's number | B720417 |
| Manufacturer's date | 2018-10-01 |
| NHTSA component | AIR BAGS; ELECTRICAL SYSTEM; SEAT BELTS |
NHTSA's summary
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED. Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. If the situation is currently present, sit in the seat and move the seat to a different position then the POL (Passenger Occupancy Light) light will function correctly. In some cases the Air bag Warning Light was illuminated. Advanced Crash Safety Module (ACSM) fault "930A1C - Front passenger seat occupancy detection transmitting fault (moisture)" is stored. 1. Electronics (for example smart phones or laptops) are connected to the USB charging port or cigarette lighter and placed on the seat. 2. The seat was wet (e.g. very high humidity, spilled liquids or rain). 3. Faulty plug connection to Evaluation Electronics CIS (Capacitive Interior Sensing). 4. Excessive spacing between seat mat sensor signal wires and their grounding shield sleeve. * Drying the seat mat due to moisture. * If there is no moisture, secure loose cables and install 2 cable ties * If the 2 cables ties are already installed properly, replace the seat mat * Statement added to SI - do not replace the CIS electronics or the ACSM module for this siutation.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Air bags, Electrical system, Seat belts
| BMW 530E | 2018 |
|---|---|
| BMW 530I | 2017, 2018 |
| BMW 540D | 2018 |
| BMW 540I | 2017 |
| BMW 550I | 2017 |
| BMW 640I | 2018 |
| BMW 740E | 2017 |
| BMW 740LI | 2016 to 2017 |
| BMW 750LI | 2016 to 2017 |
| BMW F800 R | 2017 |
| BMW M5 | 2018 |
| BMW R NINE T | 2017 |
| BMW X3 | 2018, 2019 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V441000 | 2026-07-08. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY |
|---|---|
| 2021419 | 2021-07-08. Airbag |
| 21V521000 | 2021-07-08. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER; AIR BAGS:FRONTAL |
| 20V243000 | 2020-04-29. AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL; AIR BAGS |
| 20V152000 | 2020-03-18. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE |
| 2019373 | 2019-07-31. Seats And Restraints |
| 2019177 | 2019-04-11. Airbag |
| 19V291000 | 2019-04-10. AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 18V323000 | 2018-05-16. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
| 2018048 | 2018-01-24. Seats And Restraints |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B720125 | 2026-02-23. Warranty extension. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture) |
|---|---|
| B720125 | 2025-11-03. Warranty extension. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture) |
| B720417 | 2025-06-17. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original inservice / first delivery date. |
| B720325 | 2025-06-17. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date. |
| B720225 | 2025-06-17. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date. |
| B720125 | 2025-06-17. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date. |
| B720325 | 2025-05-27. Warranty extension. A situation may occur where the front passenger seat is not occupied. However, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. Copyright ©2025 BMW of North America, Inc. 5/12/25, 11:11 AM 72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY about:blank 1/9 In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture) |
| B720125 | 2025-05-26. Warranty extension. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture) |
| B720125 | 2025-04-18. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date. |
| B720225 | 2025-04-18. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date. |