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Service bulletin 651313

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10149379
Published by NHTSA2018-11-26
Manufacturer's number651313
Manufacturer's date2014-10-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. z Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H Note: If Fault Code E1C440 "Headunit Reset" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BMW 228I2014, 2015
BMW 320I2014, 2015
BMW 328D2014, 2015
BMW 328I2014, 2015
BMW 335I2014, 2015
BMW 428I2014, 2015
BMW 435I2014, 2015
BMW 525D XDRIVE2014
BMW 528I2014, 2015
BMW 535D2014, 2015
BMW 535I2014, 2015
BMW 550I2014, 2015
BMW 640I2014, 2015
BMW 650I2014, 2015
BMW 740I2014, 2015
BMW 740LD2015
BMW 740LI2014, 2015
BMW 750I2014, 2015
BMW 750LI2014, 2015
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32014, 2015
BMW ACTIVE HYBRID 52012, 2013
BMW ACTIVE HYBRID 72014
BMW F800 R2015
BMW M235I2014, 2015
BMW M52014, 2015
BMW M62014, 2015
BMW R NINE T2015
BMW R1200 S ADVENTURE2014 to 2015
BMW X32014, 2015
BMW X52014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V6080002024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
20153432015-07-30. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B5108192024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B6113052024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B6313232023-12-06. Service bulletin. The carpet welcome light(s) turns on either after a delay, or does not function at all.
B6128232023-12-06. Service bulletin. A thumping sound is heard when the window reaches the closing end stop.
B6515232023-06-26. Service bulletin. After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B8408222023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B6309172023-05-01. Service bulletin. Exterior rear lights do not work.
B6101202022-10-31. Service bulletin. Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.