# Service bulletin 12398

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10149032
- Published by NHTSA: 2018\-11\-26
- Manufacturer's number: 12398
- Manufacturer's date: 2015\-08\-22
- NHTSA component: AIR BAGS

## NHTSA's summary

STOP SALE SafetyRecall R47 \- Side Airbag Inflatable Curtain \(SABIC\)\- Dealer Notification

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10149032-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10149032-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- CHRYSLER CHRYSLER
- DODGE DODGE
- 2010 to 2012 DODGE RAM 1500
- 2010 to 2012 DODGE RAM 2500
- 2010 to 2012 DODGE RAM 3500
- 2011 to 2012 DODGE RAM 4500
- 2011 to 2012 DODGE RAM 5500
- FIAT FIAT
- JEEP JEEP
- 2009 RAM 1500
- 2013 to 2019 RAM 1500
- 2009 RAM 2500
- 2013 to 2018 RAM 2500
- 2007 to 2009 RAM 3500
- 2013 to 2018 RAM 3500
- 2008 to 2009 RAM 4500
- 2013 to 2018 RAM 4500
- 2008 to 2009 RAM 5500
- 2013 to 2018 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2018 RAM PROMASTER
- 2015 RAM PROMASTER 2500
- 2016 RAM PROMASTER 3500
- 2015 to 2018 RAM PROMASTER CITY
- 2010 RAM redundant 4500
- 2010 RAM redundant 5500

## Recalls for the same vehicles and component

- [2025658](/recalls/tc/2025658.md), 2025-12-01: Airbag
- [25V824000](/recalls/nhtsa/25V824000.md), 2025-12-01: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- [2025468](/recalls/tc/2025468.md), 2025-09-11: Airbag
- [25V592000](/recalls/nhtsa/25V592000.md), 2025-09-11: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [2025013](/recalls/tc/2025013.md), 2025-01-16: Airbag
- [25V010000](/recalls/nhtsa/25V010000.md), 2025-01-16: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- [2021511](/recalls/tc/2021511.md), 2021-08-12: Airbag
- [21V632000](/recalls/nhtsa/21V632000.md), 2021-08-12: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR; AIR BAGS:SIDE/WINDOW:CURTAIN
- [2019263](/recalls/tc/2019263.md), 2019-06-03: Airbag

## Other bulletins for the same vehicles and component

- [S2623000057](/bulletins/11038555.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [S2623000057](/bulletins/11038518.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [S2123000059](/bulletins/10230228.md), 2023-01-17, Service bulletin: AIR BAGS. Water Leak At Headliner Near Driver Microphone
- [S2123000059](/bulletins/10229022.md), 2023-01-09, Service bulletin: AIR BAGS. Water Leak At Headliner Near Driver Microphone
- [R51](/bulletins/10228090.md), 2022-12-19, Service bulletin: EXTERIOR LIGHTING; AIR BAGS. Customer Satisfaction Notification R51 Winter Front Cover The Charge Air Cooler \(CAC\) on about 8,000 of the above vehicles may develop internal icing in cold temperature regions. This condition may cause the Malfunction Indicator Light \(MIL\) to illuminate and cause the vehicle to experience a 35 mph limp in condition. A winter front cover must be installed when sustained day and night time temperatures drop below 30° F \(\-1° C\).
- [1807620](/bulletins/10224073.md), 2022-10-17, Service bulletin: AIR BAGS; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Powertrain Control Module \(PCM\) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes \(DTCs\) has been set:P0339 \- Crankshaft Position Sensor Intermittent. P0335 \- Crankshaft Position Sensor Circuit. P258B \- Electronic Vacuum Pump Performance. P0456 \- EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test \(SLVT\) to determine if a leak is present in the system.The customer may comment on one or more of the following:ECO light does not illuminate in the instrument cluster during Multiple Displacement Solenoid \(MDS\) event. 2\-3 km \(1.4 to 1.9 mph\) difference between cruise set speed and the actual vehicle speed. ?Ready Not Ready? appearing message in the Electronic Vehicle InformationCenter \(EVIC\) while driving and before an Engine Stop Start \(ESS\) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster\(IPC\). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in\-use monitor performance ratio.
- [S1625000005](/bulletins/10224028.md), 2022-10-17, Service bulletin: FUEL SYSTEM, DIESEL; AIR BAGS; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING. \(Rev. A\) Malfunction Indicator Light \(MIL\) Illuminated. Service Diesel Exhaust Fluid \(DEF\) System ? See Dealer Soon Message on Electronic Vehicle Information Center \(EVIC\) Along With Possible Diagnostic Trouble Code \(DTC\) P241D \- SCR Inducement \- Forced Engine Shutdown.
- [1807420REVA](/bulletins/10223989.md), 2022-10-17, Service bulletin: EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; AIR BAGS. Flash: Powertrain Control Module \(PCM\) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes \(DTCs\) have been set:P0339 \- Crankshaft Position Sensor Intermittent. P0335 \- Crankshaft Position Sensor Circuit. P0456 \- EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test \(SLVT\)to determine if a leak is present in the system. P258B \- Electronic Vacuum Pump Performance. The customer may experience one or more of the following:ECO light does not illuminate in the instrument cluster during MultipleDisplacement Solenoid \(MDS\) event. 2\-3 km \(1.4 to 1.9 mph\) difference between cruise set speed and the actualvehicle speed. The engine may exhibit a crank and fail to start situation. The vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster\(IPC\). Radiator cooling fan inoperative.
- [9003758](/bulletins/10223722.md), 2022-10-17, Service bulletin: AIR BAGS; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE \(EGR VALVE\). EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at \(866\) 799\-1695 ext. \(4720271\). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.
- [9003704](/bulletins/10221685.md), 2022-09-26, Service bulletin: SEATS; FUEL SYSTEM, GASOLINE; AIR BAGS; POWER TRAIN; BACK OVER PREVENTION; ENGINE AND ENGINE COOLING. Transmission Oil Pan, Heater \(TMU\), Tube or O\-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips \(snap ring\) for the quick disconnect fittings are missing. \(This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.\) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

JSON: [/v1/bulletins/10149032](/v1/bulletins/10149032)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2012398&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10149032&vehicle=Service%20bulletin%2012398)