# Service bulletin 12357

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10149030
- Published by NHTSA: 2018\-11\-26
- Manufacturer's number: 12357
- Manufacturer's date: 2015\-08\-20
- NHTSA component: SEAT BELTS

## NHTSA's summary

Safety Recall R35 Reprogram Occupant Restraint Control Module \- Dealer Notification

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10149030-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10149030-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seat belts

## Vehicles listed

- CHRYSLER CHRYSLER
- DODGE DODGE
- 2010 to 2012 DODGE RAM 1500
- 2010 to 2012 DODGE RAM 2500
- 2010 to 2012 DODGE RAM 3500
- 2011 to 2012 DODGE RAM 4500
- 2011 to 2012 DODGE RAM 5500
- FIAT FIAT
- JEEP JEEP
- 2009 RAM 1500
- 2013 to 2019 RAM 1500
- 2009 RAM 2500
- 2013 to 2018 RAM 2500
- 2007 to 2009 RAM 3500
- 2013 to 2018 RAM 3500
- 2008 to 2009 RAM 4500
- 2013 to 2018 RAM 4500
- 2008 to 2009 RAM 5500
- 2013 to 2018 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2018 RAM PROMASTER
- 2015 RAM PROMASTER 2500
- 2016 RAM PROMASTER 3500
- 2015 to 2018 RAM PROMASTER CITY
- 2010 RAM redundant 4500
- 2010 RAM redundant 5500

## Recalls for the same vehicles and component

- [2026371](/recalls/tc/2026371.md), 2026-07-30: Seats And Restraints
- [26V495000](/recalls/nhtsa/26V495000.md), 2026-07-30: SEAT BELTS:REAR/OTHER:ANCHORAGE
- [2020456](/recalls/tc/2020456.md), 2020-09-25: Seats And Restraints
- [20V580000](/recalls/nhtsa/20V580000.md), 2020-09-24: SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS
- [19V407000](/recalls/nhtsa/19V407000.md), 2019-05-31: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; SEAT BELTS:PRETENSIONER; AIR BAGS
- [15V460000](/recalls/nhtsa/15V460000.md), 2015-07-22: AIR BAGS:SIDE/WINDOW; SEAT BELTS

## Other bulletins for the same vehicles and component

- [S2610000001](/bulletins/11027838.md), 2026-01-28, Service bulletin: SEAT BELTS. Seatbelt Slow Retraction.
- [0807117](/bulletins/10224737.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; SEAT BELTS; BACK OVER PREVENTION; PARKING BRAKE. This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. \(RA3 Only\). HVAC temperature out of sync with radio display \(KL vehicles\). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain \- due to radio remains on. HVAC temperature out of sync with radio display \(KL vehicles\). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non\-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One\-Shot VR. Intermittently the Global Positioning System \(GPS\) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop\-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back\-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
- [S1808000233RevA](/bulletins/10220521.md), 2022-09-26, Service bulletin: SEAT BELTS; VEHICLE SPEED CONTROL. The Passive Entry Door Handle Does Not Unlock The Door And B25A3\-00 Or B25A4\-00 May Be Active
- [9004308](/bulletins/10220497.md), 2022-09-26, Service bulletin: SEAT BELTS; VEHICLE SPEED CONTROL; SEATS. COVER, Tonneau If the tonneau retaining strap or hold down latch is broken, there are repair straps and latches available. It is not necessary to replace the full tonneau cover.
- [9003737](/bulletins/10219841.md), 2022-09-15, Service bulletin: SEAT BELTS. Restraints Information Sheet \(I\-Sheet\) has been added to Star Parts. Print I\-Sheet for technician use.
- [RL300150A](/bulletins/10218272.md), 2022-08-22, Service bulletin: AIR BAGS; SERVICE BRAKES; POWER TRAIN; SEAT BELTS. AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE\~ Transmission Part Numbers: RL300150AA \[4x4\], or RL300149AA \[4x2 LHS PTO\], RL300152AB 4x2 RHS PTO\]\~ If you are ordering an Aisin Transmission AS69RC \[sales code DF2\] for replacement due to code P2757 present \[for 2016MY only\] with the following symptoms:\~ 1. Code P2757 with MIL on \[Check engine light on\]\~ 2. Harness check is good\~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016\~ 4. Low miles \- approximately below 1500 miles.\~ Suggested repair actions:\~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.\~ 2. If the code P2757 returns: Replace Torque Converter \[Part number RL335702AA\] only.\~ 3. Return the suspect Torque converter to FCA for review. \[Follow Part retention process\]
- [0501315](/bulletins/10218012.md), 2022-08-22, Service bulletin: PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE; SEAT BELTS; ELECTRICAL SYSTEM. Anti Lock Brake \(ABS\) Module System Enhancements.
- [S2008000193](/bulletins/10215845.md), 2022-07-18, Service bulletin: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; SEAT BELTS:PRETENSIONER. Air Bag Warning Lamp Illuminates, DTC B007F\-2B Passenger Seat Belt Pretensioner Circuit
- [S2008000193](/bulletins/10187024.md), 2021-02-16, Service bulletin: SEAT BELTS. Air Bag Warning Lamp Illuminates, DTC B007F\-2B Passenger Seat Belt Pretensioner Circuit
- [9004147](/bulletins/10168379.md), 2019-12-02, Service bulletin: SEAT BELTS. SEAT BELT, Front \(RT / LT\) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com. Please contact the following to return parts back to the Quality Engineering Center \(QEC\): maria.pineda@fcagroup.com \(248\) 202\-5341.

JSON: [/v1/bulletins/10149030](/v1/bulletins/10149030)

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