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Service bulletin SB1831009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148826
Published by NHTSA2018-11-19
Manufacturer's numberSB1831009
Manufacturer's date2018-10-09
NHTSA componentSUSPENSION

NHTSA's summary

On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions. For example, when traveling from driveway to street, or from asphalt to concrete. The noise is generated from a vibration harshness that otherwise has no detrimental effect on the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
TESLA MODEL S2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-18-31-009 R22020-08-10. Service bulletin. On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions at low speed. For example, the noise might be heard when traveling from a driveway to a street, or from an asphalt surface to a concrete surface. The noise is generated from a normal mechanical operation that has no detrimental effect on the vehicle.
SB-17-31-0022017-08-04. Service bulletin. One or both front stabilizer bar links might be improperly torqued, potentially resulting in a knocking sound while traveling over uneven surfaces.