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Service bulletin DOR-X8B9R-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148820
Published by NHTSA2018-11-19
Manufacturer's numberDOR-X8B9R-11
Manufacturer's date2018-04-06
NHTSA componentSTEERING

NHTSA's summary

This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
FORD E-2501992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004
FORD E-3501992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004
FORD ECONOLINE1992 to 2003

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
176952004-07-24. Service bulletin. STEERING WHEEL NIBBLE 50-65 MPH. *TT
172112003-11-18. Service bulletin. A BUMP STEER STEERING FEELING, NOTED WHEN THE VEHICLE'S FRONT WHEELS/TIRES CONTACT ROAD SURFACE IRREGULARITIES. *TT
156342002-04-19. Service bulletin. CONCERNS WITH BUMP STEER STEERING FEELING NOTED WHEN FRONT WHEELS / TIRES CONTACT ROAD SURFACE IRREGULARITIES. *TT