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Service bulletin DOR-S3J9G-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148819
Published by NHTSA2018-11-19
Manufacturer's numberDOR-S3J9G-11
Manufacturer's date2018-10-02
NHTSA componentSTEERING

NHTSA's summary

This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
FORD EXPLORER2006, 2007, 2008, 2009, 2010
FORD EXPLORER SPORT TRAC2007, 2008, 2009, 2010
MERCURY MOUNTAINEER2006, 2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20071332007-04-27. Steering
07V1810002007-04-25. STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
0624142007-07-25. Service bulletin. LOWER STEERING COLUMN SHAFT POP/CLUNK NOISE. *KB