# Service bulletin 03\-003\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10148654
- Published by NHTSA: 2018\-11\-19
- Manufacturer's number: 03\-003\-15
- Manufacturer's date: 2015\-09\-02
- NHTSA component: SUSPENSION

## NHTSA's summary

Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts. The customer may describe a lateral wiggle, wobble, shake, shimmy, or shudder type vibration in the vehicle while accelerating at low speeds, typically between 10\-20 mph \(16\-32 kph\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10148654-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10148654-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2014 to 2015 JEEP CHEROKEE

## Recalls for the same vehicles and component

- [2015292](/recalls/tc/2015292.md), 2015-06-29: Suspension
- [2014276](/recalls/tc/2014276.md), 2014-07-03: Suspension
- [14V392000](/recalls/nhtsa/14V392000.md), 2014-07-02: SUSPENSION:REAR:SHOCK ABSORBER

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [0200415](/bulletins/10229206.md), 2023-01-09, Service bulletin: BACK OVER PREVENTION; STEERING; SUSPENSION. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C \(40°F\), noise may go away when temperature warms up.
- [9003029](/bulletins/10229179.md), 2023-01-09, Service bulletin: STEERING; SUSPENSION; BACK OVER PREVENTION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); WHEELS; ELECTRICAL SYSTEM. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers \(parking lot, driveway\) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.\~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15\- 40 degrees \(F\). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.
- [68175510A](/bulletins/10228100.md), 2022-12-19, Service bulletin: SUSPENSION. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909\-569\-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
- [02\-004\-15](/bulletins/10221540.md), 2022-09-26, Service bulletin: SUSPENSION; STEERING. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C \(40°F\), noise may go away when temperature warms up.
- [9003029](/bulletins/10221513.md), 2022-09-26, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); BACK OVER PREVENTION; STEERING; WHEELS; SUSPENSION; ELECTRICAL SYSTEM. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers \(parking lot, driveway\) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.\~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15\- 40 degrees \(F\). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.
- [02\-001\-14](/bulletins/10218798.md), 2022-08-29, Service bulletin: STEERING; SUSPENSION. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C \(40°F\), noise may go away when temperature warms up.
- [02\-001\-14 REV. A](/bulletins/10217957.md), 2022-08-22, Service bulletin: SUSPENSION; STEERING. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C \(40°F\), noise may go away when temperature warms up.
- [68175510A](/bulletins/10191452.md), 2021-05-03, Service bulletin: SUSPENSION. Rear trailing arm/link.
- [68175510A$](/bulletins/10181459.md), 2020-10-26, Service bulletin: PARKING BRAKE; SUSPENSION; EQUIPMENT. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909\-569\-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.

JSON: [/v1/bulletins/10148654](/v1/bulletins/10148654)

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