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Service bulletin 68190264A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148642
Published by NHTSA2018-11-19
Manufacturer's number68190264A
Manufacturer's date2015-09-24
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

Harman RA4 Radio For customers with 15UFs where Navigation won't start and software (SW) was updated to 15.26.1: All 15UFs should be at SW level 15.17.5. Please do not order a radio for this situation. Reference the R40 recall and bin the SW flash to the R40 LOP. To reduce the possibility of error, the latest SW level can be downloaded to a USB stick by providing the VIN here:~ https--rsur.extra.chrysler.com-rsurdealerInfo. dohidAction=search ~or http://www.driveuconnect.com/software-update

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
CHRYSLER CHRYSLER

Listing a model year does not mean every vehicle of it is concerned: the document says which.