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Service bulletin 310109

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148220
Published by NHTSA2018-11-13
Manufacturer's number310109
Manufacturer's date2014-08-01
NHTSA componentEQUIPMENT; SUSPENSION:FRONT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Creaking or Groaning Noise During Compression and/or Rebound of Front Axle. A grating or groaning noise is heard when the front axle compresses and/or rebounds. This may be heard particularly over speed bump-type surfaces. The noise normally occurs at lower outside temperatures. The noise may be less prevalent when the vehicle has been driven up to the operating temperature.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Suspension

Vehicles listed
BMW 1 SERIES2011
BMW 1 SERIES M2011
BMW 128I2008, 2009, 2010, 2011
BMW 128I US2009 (the catalog's model; the bulletin names a series or trim of it)
BMW 128I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 135I2008, 2009, 2010, 2011
BMW 135I COUPE2007
BMW 135I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 325I2006
BMW 325XI2006
BMW 325XIT2006 (the catalog's model; the bulletin names a series or trim of it)
BMW 3282007 to 2010
BMW 328I2007, 2008, 2009, 2010, 2011
BMW 328XI2007, 2008
BMW 328XI2009 to 2011
BMW 330I2006
BMW 330XI2006
BMW 3352007 to 2010
BMW 335D2009, 2010, 2011
BMW 335I2007, 2008, 2009, 2010, 2011
BMW 335I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 335IS2011
BMW 335XI2007, 2008
BMW 335XI2009 to 2010
BMW M32008, 2009, 2010, 2011
BMW M3 US2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
06V4000002006-10-18. SUSPENSION:FRONT:CONTROL ARM
20062672006-10-17. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB23-012023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
sb23-01TMS2023-08-02. Service bulletin. This is the companion to SPL Parts, Inc.'s SB 23-01 mailed by private label independent distributor Turner Motorsports.
SB 23-012023-08-02. Service bulletin. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
B6624192022-10-31. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB6624192022-08-22. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB6409212022-08-22. Service bulletin. On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F+; 3 to 15+ Celsius) without changing any climate control settings. A difference may be felt in cooling power compared from left to right. In some cases, the air conditioning may have stopped blowing cold air altogether. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).
SIB6405212022-08-22. Service bulletin. A rattling/droning noise is heard in the vehicle interior when the air conditioning (AC) is activated. Vibrations are felt in the driver's footwell.
B6113052020-11-16. Service bulletin. Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.
6515122019-07-12. Service bulletin. Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
5408102019-07-11. Service bulletin. Convertible Top Does Not Open Properly. When opening the convertible top, the interior cover flap remains open. CAUSE: The cable for the flap operation is either kinked or dislodged.