# Service bulletin 840514

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10148195
- Published by NHTSA: 2018\-11\-13
- Manufacturer's number: 840514
- Manufacturer's date: 2014\-12\-01
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Service Action: Bluetooth Software \(KISU Data\) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey \(IQS\). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up\-to\-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data \(Customer Initiated Software Update\) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability \(linked contacts causing BT disconnection\) Improved functionality for HU\-H: z Reconnection strategy z 3rd Party App Metadata \- Album art and song title Note: This Service Action is to be completed only at the dealer. You \(dealers\) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10148195-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10148195-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Labels and manuals

## Vehicles listed

- 2014 to 2015 BMW 228I
- 2013 to 2015 BMW 320I
- 2014 to 2015 BMW 328D
- 2012 to 2015 BMW 328I
- 2012 to 2015 BMW 335I
- 2014 to 2015 BMW 428I
- 2014 to 2015 BMW 435I
- 2014 BMW 525D XDRIVE
- 2011 to 2015 BMW 528I
- 2014 to 2015 BMW 535D
- 2011 to 2015 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2011 BMW 535I US
- 2011 to 2015 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2015 BMW 640I
- 2012 to 2015 BMW 650I
- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3
- 2012 to 2013 BMW ACTIVE HYBRID 5
- 2013 BMW ACTIVE HYBRID 7
- 2014 BMW ACTIVE HYBRID 7
- 2014 to 2015 BMW I3
- 2014 to 2015 BMW I8
- 2014 to 2015 BMW M235I
- 2015 BMW M3
- 2015 BMW M4
- 2013 to 2015 BMW M5
- 2013 to 2015 BMW M6
- 2012 to 2015 BMW X1 SAV
- 2011 to 2015 BMW X3
- 2015 BMW X4
- 2014 to 2015 BMW X5
- 2015 BMW X6
- 2009 to 2015 BMW Z4

## Recalls for the same vehicles and component

- [2024544](/recalls/tc/2024544.md), 2024-08-15: Label
- [24V608000](/recalls/nhtsa/24V608000.md), 2024-08-13: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
- [2019310](/recalls/tc/2019310.md), 2019-06-20: Electrical
- [2015343](/recalls/tc/2015343.md), 2015-07-30: Electrical
- [13V570000](/recalls/nhtsa/13V570000.md), 2013-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS
- [2013048](/recalls/tc/2013048.md), 2013-02-07: Electrical
- [13V044000](/recalls/nhtsa/13V044000.md), 2013-02-07: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM
- [2012129](/recalls/tc/2012129.md), 2012-04-12: Label
- [10V047000](/recalls/nhtsa/10V047000.md), 2010-02-18: EQUIPMENT:OTHER:LABELS
- [09V327000](/recalls/nhtsa/09V327000.md), 2009-08-11: ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [B611025](/bulletins/11037510.md), 2026-09-28, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programmingprocedure\- the BMW Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [B012016](/bulletins/11032735.md), 2026-05-18, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [B611026](/bulletins/11031570.md), 2026-04-27, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programming procedure\- the BMW Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [B012016](/bulletins/11015849.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [B010924](/bulletins/11015848.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. The High\-Voltage \(HV\) Battery Assemblys Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 10 years / 120,000 miles as determined from the original in\-service/first delivery date
- [B012016](/bulletins/11014417.md), 2025-02-24, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date.
- [B011124](/bulletins/11012073.md), 2024-12-31, Warranty extension: ELECTRICAL SYSTEM. the High\-Voltage \(HV\) Battery Assembly Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in\-service/first delivery date.
- [011024](/bulletins/11012072.md), 2024-12-31, Warranty extension: ELECTRICAL SYSTEM. The High\-Voltage \(HV\) Battery Assembly Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in\-service/first delivery date.
- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.

JSON: [/v1/bulletins/10148195](/v1/bulletins/10148195)

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