Service bulletin 001314
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10148158 |
| Published by NHTSA | 2018-11-13 |
| Manufacturer's number | 001314 |
| Manufacturer's date | 2014-12-01 |
| NHTSA component | ENGINE AND ENGINE COOLING |
NHTSA's summary
BMW is providing a complimentary engine care package exclusively for N63-equipped vehicles. This Service Information addresses notifying your customers; procedures to perform when the vehicles are in your workshop; and what you can offer your customers when they pick up their vehicles after service. This Service Information complements the technical inspection and repair procedure in Service Information B11 06 14 as well as in B11 16 14. BMW is giving you the opportunity to communicate this to your valued customers. To assist you, attached is the outbound service script to be used when first contacting the customer. When customers come to pick up their vehicles after the inspection, and any necessary related service work has been performed, you also have the option to provide your customer with a gift. Details are in the N63 Customer Appreciation Program section of this bulletin.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine
| BMW K SERIES |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.