# Service bulletin 620613

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147976
- Published by NHTSA: 2018\-11\-13
- Manufacturer's number: 620613
- Manufacturer's date: 2014\-02\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

The Condition Based Service \(CBS\) due date is reset to 01/2000 and cannot be updated for: \* Oil Service \* Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10147976-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10147976-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2013 to 2015 BMW 320I
- 2014 to 2015 BMW 328D
- 2012 to 2015 BMW 328I
- 2012 to 2015 BMW 335I
- 2011 to 2015 BMW 528I
- 2014 to 2015 BMW 535D
- 2011 to 2015 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2011 BMW 535I US
- 2011 to 2015 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2015 BMW 640I
- 2012 to 2015 BMW 650I
- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2013 BMW ACTIVE HYBRID 3
- 2014 BMW ACTIVE HYBRID 3
- 2012 BMW ACTIVE HYBRID 5
- 2012 to 2013 BMW ACTIVE HYBRID 7
- 2014 to 2015 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2013 to 2015 BMW M5
- 2013 to 2015 BMW M6
- 2011 to 2015 BMW X3

## Recalls for the same vehicles and component

- [24V608000](/recalls/nhtsa/24V608000.md), 2024-08-13: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
- [2019310](/recalls/tc/2019310.md), 2019-06-20: Electrical
- [2015343](/recalls/tc/2015343.md), 2015-07-30: Electrical
- [13V570000](/recalls/nhtsa/13V570000.md), 2013-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS

## Other bulletins for the same vehicles and component

- [B012016](/bulletins/11014417.md), 2025-02-24, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date.
- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B631323](/bulletins/10245379.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM. The carpet welcome light\(s\) turns on either after a delay, or does not function at all.
- [B612823](/bulletins/10245378.md), 2023-12-06, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. A thumping sound is heard when the window reaches the closing end stop.
- [B651523](/bulletins/10238090.md), 2023-06-26, Service bulletin: ELECTRICAL SYSTEM. After programming the head unit \(HU\-H2\), activating the FSC \(German word Freischaltcode\) Enabling Codes repeatedly fails.
- [B840822](/bulletins/10235205.md), 2023-05-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE \(VoLTE\) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, BMW Assistance, and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.
- [B630917](/bulletins/10235202.md), 2023-05-01, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Exterior rear lights do not work.

JSON: [/v1/bulletins/10147976](/v1/bulletins/10147976)

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