# Service bulletin 310114

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147968
- Published by NHTSA: 2018\-11\-13
- Manufacturer's number: 310114
- Manufacturer's date: 2014\-02\-01
- NHTSA component: SUSPENSION

## NHTSA's summary

Rubbing Noise from Front Axle. A rubbing or creaking noise is heard from the front axle when driving over uneven road surfaces. The vibration dampener in the front axle support is pressing against the front axle support.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10147968-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10147968-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2012 to 2013 BMW ACTIVE HYBRID 7
- 2014 to 2015 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7

## Other bulletins for the same vehicles and component

- [B010522](/bulletins/11030332.md), 2026-03-31, Warranty extension: SUSPENSION. THE FRONT AND REAR AIR SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN MATERIALS OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS /80,000 MILES AS DETERMINED FROM THE ORIGINAL IN\-SERVICE DATE.
- [SIB010522](/bulletins/10218398.md), 2022-08-22, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Component\-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC \(BMW NA\) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies \(item \# 1 Front and \# 2 Rear, shown\) to: 8 years/80,000 miles, as determined by the vehicle's original in\-service date. Other air suspension system\-related components/issues are excluded from this coverage. This component\-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
- [B310112](/bulletins/10179812.md), 2020-09-14, Service bulletin: SUSPENSION. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or when turning the steering wheel while stationary.
- [B370215](/bulletins/10151411.md), 2018-12-10, Service bulletin: SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION. "The ""Variable Damper Control"" \(VDC\) valves for the spring strut shock absorber on the left front axle may fail, causing the Check Control message: ""Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop"" to be displayed."
- [310412](/bulletins/10150373.md), 2018-12-03, Service bulletin: SUSPENSION. Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
- [310312](/bulletins/10150372.md), 2018-12-03, Service bulletin: SUSPENSION:FRONT. Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
- [310112](/bulletins/10150219.md), 2018-12-03, Service bulletin: SUSPENSION. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing \(knuckle\)
- [310112](/bulletins/10148312.md), 2018-11-13, Service bulletin: SUSPENSION:FRONT:WHEEL BEARING; SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U\-BOLT, LEAF SPRING TO AXLE. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing \(knuckle\)
- [310412](/bulletins/10148263.md), 2018-11-13, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U\-BOLT, LEAF SPRING TO AXLE. Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
- [310312](/bulletins/10148262.md), 2018-11-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U\-BOLT, LEAF SPRING TO AXLE. Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

JSON: [/v1/bulletins/10147968](/v1/bulletins/10147968)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20310114&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10147968&vehicle=Service%20bulletin%20310114)