# Service bulletin 620713

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147942
- Published by NHTSA: 2018\-11\-13
- Manufacturer's number: 620713
- Manufacturer's date: 2014\-01\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Instrument Cluster: Backlight Stays On After Ignition Off. The backlighting in the instrument cluster stays on after ignition off. ??No fault code is stored Software error in the instrument cluster introduced with software I\-level 13\-07\-501 or higher \(ISTA/P 2.50.0 or higher\) in July 2013

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10147942-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10147942-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2013 to 2014 BMW 740I
- 2013 to 2014 BMW 740LI
- 2013 to 2014 BMW 750I
- 2013 to 2014 BMW 750LI
- 2014 BMW 760LI
- 2013 BMW ACTIVE HYBRID 7
- 2014 BMW ACTIVE HYBRID 7

## Other bulletins for the same vehicles and component

- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B631323](/bulletins/10245379.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM. The carpet welcome light\(s\) turns on either after a delay, or does not function at all.
- [SIB651312](/bulletins/10214990.md), 2022-07-05, Service bulletin: ELECTRICAL SYSTEM. The Headunit High \(HU\-H\), also called NBT, began replacing the Car Information Computer \(CIC\) on certain MY2013 vehicles with option 609 \(as of 7/2012 production\). This uses map North America NEXT. The Headunit High 2 \(HU\-H2\), also called NBT\-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 \(HU\-H4, also called MGU21\) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation \(HU\-B\) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO \(HU\-B2\) replaced Entry Media/Navigation as the low\-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- [B012118](/bulletins/10200224.md), 2021-08-09, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. While engine oil consumption may create a customer inconvenience, in the short term it should not cause any drivability problems that would prevent normal day\-to\-day operational use of the vehicle
- [B170318](/bulletins/10193494.md), 2021-05-17, Service bulletin: ELECTRICAL SYSTEM. Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display \(CC message ID 166\). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.
- [B650709](/bulletins/10179009.md), 2020-08-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. NAVIGATION SYSTEM \- REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
- [B012218](/bulletins/10178991.md), 2020-08-31, Service bulletin: ELECTRICAL SYSTEM; ENGINE. N63 CLASS ACTION SETTLEMENT \- BATTERY SERVICE BENEFIT \- RETROFITS/ REPLACEMENTS: This Service Information bulletin applies to: Class vehicles in operation on the road \(Applicable N63 engine model vehicles\); by Class members \(Class Vehicle owners on the date this settlement became effective\), And it provides diagnostic/repairs instructions, as well as, Warranty Information for performed remedies.
- [B010319](/bulletins/10178990.md), 2020-08-31, Service bulletin: ELECTRICAL SYSTEM. N63T REAR MONITORING OXYGEN SENSORS \- LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Component\-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC \(BMW NA\) is extending the limited warranty for the vehicle's Rear Monitoring Oxygen \(O2\) Sensors \(one shown\) to: 10 years/120,000 miles as determined by the vehicle's original in\-service date This component\-specific limited warranty extension applies to defects in materials or workmanship.

JSON: [/v1/bulletins/10147942](/v1/bulletins/10147942)

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