# Service bulletin B620715

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147830
- Published by NHTSA: 2018\-11\-13
- Manufacturer's number: B620715
- Manufacturer's date: 2015\-11\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

"Instrument Cluster display is partially blank. INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre\-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit \(FRU\) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147830-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147830-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2011 to 2016 BMW 528I
- 2014 to 2016 BMW 535D
- 2011 to 2016 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2011 BMW 535I US
- 2011 to 2016 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2016 BMW 640I
- 2012 to 2016 BMW 650I
- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2012 BMW ACTIVE HYBRID 5
- 2012 to 2013 BMW ACTIVE HYBRID 7
- 2014 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2013 to 2016 BMW M5
- 2013 to 2016 BMW M6
- 2011 to 2016 BMW X3
- 2015 to 2016 BMW X4
- 2014 to 2016 BMW X5
- 2015 to 2016 BMW X6

## Recalls for the same vehicles and component

- [24V608000](/recalls/nhtsa/24V608000.md), 2024-08-13: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
- [16V919000](/recalls/nhtsa/16V919000.md), 2016-12-21: ELECTRICAL SYSTEM:WIRING
- [13V570000](/recalls/nhtsa/13V570000.md), 2013-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS

## Other bulletins for the same vehicles and component

- [B010924](/bulletins/11015848.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. The High\-Voltage \(HV\) Battery Assemblys Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 10 years / 120,000 miles as determined from the original in\-service/first delivery date
- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
- [B612723](/bulletins/10247578.md), 2024-01-03, Service bulletin: ELECTRICAL SYSTEM. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B631323](/bulletins/10245379.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM. The carpet welcome light\(s\) turns on either after a delay, or does not function at all.
- [B612823](/bulletins/10245378.md), 2023-12-06, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. A thumping sound is heard when the window reaches the closing end stop.
- [B612723](/bulletins/10245377.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- [B651523](/bulletins/10238090.md), 2023-06-26, Service bulletin: ELECTRICAL SYSTEM. After programming the head unit \(HU\-H2\), activating the FSC \(German word Freischaltcode\) Enabling Codes repeatedly fails.

JSON: [/v1/bulletins/10147830](/v1/bulletins/10147830)

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