# Service bulletin M010603

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147793
- Published by NHTSA: 2018\-11\-13
- Manufacturer's number: M010603
- Manufacturer's date: 2015\-10\-01
- NHTSA component: EQUIPMENT

## NHTSA's summary

"?SI M01 06 03October 2015 WarrantiesWarranties This Service Information bulletin supersedes SI M01 06 03 dated June 2015. designates changes to this revision SUBJECT MINI ""Enhanced"" Dealer Self\-Authorized \(DSA\) Goodwill Program. INFORMATION The ""Enhanced"" program applies to repair orders/claims with dates on or after July 1, 2015. With the Enhanced"" Dealer Self\-Authorized \(DSA\) Goodwill Program: The top level \(Tier 1\) has expanded benefits available for qualifying dealers And for Tier 1 and Tier 2 dealers: The Mileage limit was increased to 110,000 from 96,000 The Dealer Self\-Authorized Goodwill Program \(DSA\) provides your dealer with a tool to build and maintain customer confidence with the MINI brand during difficult situations. The objective is to exceed your customers' expectations, increase their satisfaction, and maintain product loyalty, leading to repeat sales. This program does not replace the existing Regional Field Authorization \(FAS\) Goodwill process. Instead, it offers you an opportunity to make a customer goodwill decision ""on\-the\-spot"" without the need to obtain prior approval from MINI USA. This gives your dealer a greater opportunity to deliver on the program's objective. DSA Goodwill Considerations When determining whether to offer goodwill assistance to your customer, the following factors are to be considered: Cost of the repair Condition of the vehicle Has the vehicle been properly maintained at a MINI dealer? Does the customer currently own multiple MINI vehicles, or has he or she owned a MINI vehicle previously? Would, or did, the customer endure an unusual hardship? Would investing in your customer keep him or her in the MINI brand? What is the elapsed time and/or mileage since the applicable vehicle coverage expired? Customer assistance through ""DSA Goodwill"" is discretionary and not an obligation; the decision to provide assistance requires careful evaluation of the customer's situation and circumstance."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147793-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147793-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- BMW 1600/2
- BMW 1800
- BMW 2000
- BMW 2000A
- BMW 2000C
- BMW 2000CA
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 3 SERIES
- BMW 315
- BMW 318
- BMW 318A
- BMW 318I
- BMW 318TI
- BMW 320
- BMW 320I
- BMW 323I
- BMW 325
- BMW 325I
- BMW 325IS
- BMW 328I
- BMW 330XI
- BMW 5 SERIES
- BMW 524
- BMW 525
- BMW 525I
- BMW 528
- BMW 528IA
- BMW 530
- BMW 530I
- BMW 530IA
- BMW 530ITA
- BMW 533
- BMW 535
- BMW 535I
- BMW 540
- BMW 540IA
- BMW 6 SERIES
- BMW 7 SERIES
- BMW 728
- BMW 733
- BMW 735
- BMW 740
- BMW 740I
- BMW 740IA
- BMW 740IL
- BMW 740ILA
- BMW 740ILP
- BMW 750
- BMW 750ILP
- BMW 8 SERIES
- BMW 840CIA
- BMW 840IA
- BMW 850
- BMW BAVARIA
- BMW BMW
- BMW BMW MOTORCYCLE
- BMW DAKAR
- BMW E 31 SERIES
- BMW E 36 SERIES
- BMW E12
- BMW E21
- BMW E23
- BMW E24
- BMW E28
- BMW E30
- BMW E31
- BMW E32
- BMW E34
- BMW E36
- BMW E37
- BMW E38
- BMW E38 SERIES
- BMW E39
- BMW E39 SERIES
- BMW E46 SERIES
- BMW E52
- BMW E53
- BMW E65
- BMW E66
- BMW F650
- BMW F650GS
- BMW K 1200 RS
- BMW K SERIES
- BMW K100
- BMW K1100
- BMW K1200
- BMW K1200LT
- BMW K1200RS
- BMW K75
- BMW M COUPE
- BMW M ROADSTER
- BMW M1
- BMW M3
- BMW M5
- BMW R 1200 C
- BMW R SERIES
- BMW R100
- BMW R1100
- BMW R1100 RT
- BMW R1100GS
- BMW R1100S
- BMW R1150GS
- BMW R1150R
- BMW R1150RT
- BMW R1200C
- BMW R850
- BMW SAV
- BMW X5
- BMW Z3
- BMW Z3 COUPE
- BMW Z3 ROADSTER
- BMW Z4
- BMW Z8

JSON: [/v1/bulletins/10147793](/v1/bulletins/10147793)

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