# Service bulletin M840214

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147644
- Published by NHTSA: 2018\-11\-13
- Manufacturer's number: M840214
- Manufacturer's date: 2015\-01\-01
- NHTSA component: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

"This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Bluetooth Software \(KISU Data\) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey \(IQS\). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up\-to\-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data \(Customer Initiated Software Update\) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability \(linked contacts causing BT disconnection\) Improved functionality for HU\-H: z Reconnection strategy z 3rd Party App Metadata \- Album art and song title Note: This Service Action is to be completed only at the dealer. You \(dealers\) will be receiving vehicles from the VDCs that will require this Service Action to be completed prior to customer delivery. AFFECTED VEHICLES This Service Action involves certain R5x, R6x equipped with COMBOX \(CMedia\), and F56 vehicles equipped with HU\-H \(option code 7L5\). First check if a Service Action label with a code number 75 is already attached to the B\-pillar. If code number 75 has been punched out, the campaign has already been performed, no further action is required. For the affected vehicles, the DCSnet Warranty Vehicle Inquiry ""Vehicle Comment"" and/or the Key Reader/ISPA Light application's ""Comments Information on"" tab has been updated to display the following message: Service Action SI M84 02 14: Bluetooth So

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147644-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147644-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2013 MINI CLUBMAN
- 2013 to 2015 MINI COOPER
- 2008 to 2010 MINI COOPER CLUBMAN
- 2011 MINI COOPER CLUBMAN
- 2009 MINI COOPER CONVERTIBLE
- 2016 MINI COOPER CONVERTIBLE
- 2011 to 2013 MINI COOPER COUNTRYMAN
- 2012 to 2013 MINI COOPER COUPE
- 2012 to 2013 MINI COOPER ROADSTER
- 2009 to 2010 MINI COOPER S
- 2011 to 2016 MINI COOPER S
- 2008 to 2010 MINI COOPER S CLUBMAN
- 2011 to 2012 MINI COOPER S CLUBMAN
- 2009 to 2010 MINI COOPER S CONVERTIBLE
- 2011 to 2012 MINI COOPER S CONVERTIBLE
- 2011 to 2012 MINI COOPER S COUNTRYMAN
- 2016 MINI COUNTRYMAN
- 2012 MINI JCW
- 2012 MINI JCW CONVERTIBLE

## Recalls for the same vehicles and component

- [2023281](/recalls/tc/2023281.md), 2023-05-11: Electrical
- [23V337000](/recalls/nhtsa/23V337000.md), 2023-05-11: ELECTRICAL SYSTEM
- [2018544](/recalls/tc/2018544.md), 2018-10-03: Electrical
- [2012008](/recalls/tc/2012008.md), 2012-01-11: Electrical
- [09V474000](/recalls/nhtsa/09V474000.md), 2009-12-15: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [M610226](/bulletins/11037535.md), 2026-09-28, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, vehicle test, and/or programmingprocedure\- the MINI Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [M060226](/bulletins/11033151.md), 2026-06-02, Other: ELECTRICAL SYSTEM. Control Unit PDC Return
- [M010616](/bulletins/11032745.md), 2026-05-18, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [M610226](/bulletins/11031881.md), 2026-05-01, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, vehicle test, and/or programming procedure\- the MINI Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [M010616](/bulletins/11015837.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [M010616](/bulletins/11014693.md), 2025-03-03, Warranty extension: STRUCTURE:BODY; ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date.
- [M610124](/bulletins/10250379.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM. Customers with a genuine MINI “Click and Drive System” \(C\&D\) accessory installed may complain of steering system check control messages \(CCM\) and reduced steering functionality. The concern starts after a software update to 4.28.1.x \(21\-03\-500\) or greater, and the issue can be duplicated after placing a device on the MINI \(C\&D\) Click and Drive accessory. One or more of the following CCM may be stored: Steering effort increased Driving Stabilization failed Speed control failed Collision warning failed Pedestrian warning failed
- [M610607](/bulletins/10244507.md), 2023-11-01, Service bulletin: ELECTRICAL SYSTEM. MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle “discharged battery” complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
- [SIM650116](/bulletins/10216784.md), 2022-08-01, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. XM Satellite Radio Recekption \- Audio, Navigation, Monitors, Alarms, SRS
- [M310316M0603](/bulletins/10216707.md), 2022-08-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mini parts logistics TEC 25 wishbone return

JSON: [/v1/bulletins/10147644](/v1/bulletins/10147644)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20M840214&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10147644&vehicle=Service%20bulletin%20M840214)