# Service bulletin B611915

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147257
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B611915
- Manufacturer's date: 2015\-09\-01
- NHTSA component: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN; STEERING

## NHTSA's summary

Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster \(SZL\), coil spring or steering wheel. CAUSE When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147257-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147257-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Steering column and wheel

## Vehicles listed

- 2014 to 2016 BMW I3
- 2014 to 2016 BMW I8
- 2011 to 2016 BMW X3
- 2014 to 2016 BMW X5
- 2015 to 2016 BMW X6

## Other bulletins for the same vehicles and component

- [B340414](/bulletins/10194296.md), 2021-05-24, Service bulletin: SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components \(less than 212 degrees F\) increases the likelihood of cracks to form.
- [B511916](/bulletins/10151367.md), 2018-12-10, Service bulletin: STEERING; STEERING:COLUMN. "STEERING COLUMN STALK SWITCH STICKING. The steering column stalk switch for the turn signal sticks when actuating ""headlight flasher"" mode. Interference fit between stalk switch and upper steering column shroud."
- [B320514](/bulletins/10147768.md), 2018-11-13, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING. "Steering Wheel Does Not Return to Center. INFORMATION Do not replace any parts for this complaint. The return behavior is inherent in the design of the EPS. An EPS ""break in"" period of approximately 2000 miles is required. Once this phase is completed, the level of friction is significantly reduced and no longer affects the return to center. Please use this information to educate the customer on the ""break in"" period of the EPS. WARRANTY INFORMATION Not applicable."
- [B511415](/bulletins/10147717.md), 2018-11-13, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING. Grinding Noise from Steering Wheel when Turning. The customer complains of a noise from the steering wheel while driving. Due to insufficient gap, the steering column lower shroud rubs against the steering wheel.
- [320614](/bulletins/10147609.md), 2018-11-13, Service bulletin: STEERING:COLUMN; STEERING. This Service Information bulletin supersedes SI 32 06 14 dated October 2014. designates changes to this revision SUBJECT Noises and/or Play Around Steering Column. Rattling and/or clunking noises can be heard around the steering column; and/or a relatively large amount of play can be felt in the steering wheel when it is moved up and down. Excessive steering column tolerances
- [B320215](/bulletins/10147196.md), 2018-11-05, Service bulletin: STEERING:COLUMN; STEERING. Crackling Noises from Area Around Steering Column. There are crackling noises from the area around the steering column when steering into bends or maneuvering
- [B320115](/bulletins/10147195.md), 2018-11-05, Service bulletin: STEERING:COLUMN; STEERING. Noise When Adjusting the Steering Column Up or Down. Creaking noise when raising or lowering the steering column position CAUSE Steering column adjustment

JSON: [/v1/bulletins/10147257](/v1/bulletins/10147257)

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