# Service bulletin B320115

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147195
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B320115
- Manufacturer's date: 2015\-07\-01
- NHTSA component: STEERING:COLUMN; STEERING

## NHTSA's summary

Noise When Adjusting the Steering Column Up or Down. Creaking noise when raising or lowering the steering column position CAUSE Steering column adjustment

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147195-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147195-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Steering column and wheel

## Vehicles listed

- 2014 to 2016 BMW X5
- 2015 to 2016 BMW X6

## Other bulletins for the same vehicles and component

- [B340414](/bulletins/10194296.md), 2021-05-24, Service bulletin: SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components \(less than 212 degrees F\) increases the likelihood of cracks to form.
- [B611915](/bulletins/10147257.md), 2018-11-05, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN; STEERING. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster \(SZL\), coil spring or steering wheel. CAUSE When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.

JSON: [/v1/bulletins/10147195](/v1/bulletins/10147195)

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