# Service bulletin B121015

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147188
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B121015
- Manufacturer's date: 2015\-07\-01
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE

## NHTSA's summary

N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion \(8KL\) performed for the N63 Customer Car Package and timing chain check \(SI B11 16 14\) did not work correctly for the above models with previous versions of ISTA/P. After the conversion, the forecast interval did not change to the desired 10,000 miles/12 months, or the forecast is displayed as an invalid value, for example: 25,000 miles/24 months. 1. Incorrect DME coding or calibration data 2. The ISTA CBS correction test plan contains an error when attempting to correct an invalid oil service prognosis value.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147188-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10147188-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Equipment and accessories

## Vehicles listed

- 2011 BMW 550I
- 2009 to 2010 BMW 750I
- 2009 to 2010 BMW 750LI
- 2012 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2011 BMW X5
- 2008 to 2010 BMW X6
- 2010 to 2011 BMW X6 ACTIVEHYBRID SAC

## Recalls for the same vehicles and component

- [2023568](/recalls/tc/2023568.md), 2023-10-20: Engine
- [23V707000](/recalls/nhtsa/23V707000.md), 2023-10-20: ENGINE AND ENGINE COOLING:ENGINE
- [18V336000](/recalls/nhtsa/18V336000.md), 2018-05-23: ENGINE AND ENGINE COOLING:ENGINE
- [18V248000](/recalls/nhtsa/18V248000.md), 2018-04-18: ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- [17V683000](/recalls/nhtsa/17V683000.md), 2017-10-30: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE \(PCV\)
- [2014127](/recalls/tc/2014127.md), 2014-04-10: Engine
- [11V521000](/recalls/nhtsa/11V521000.md), 2011-10-20: ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
- [2011237](/recalls/tc/2011237.md), 2011-06-23: Engine
- [10V233000](/recalls/nhtsa/10V233000.md), 2010-06-02: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [B110614](/bulletins/11016414.md), 2025-04-03, Service campaign: ENGINE. This bulletin outlines the Customer Care Package program that has been designed exclusively for BMWvehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fueleconomy without compromising on its “class leading” power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package thatincludes a 6 point check, and if necessary, the replacement of one or more of the following powertraincomponents: Hot\-Film Air Mass Sensors PIEZO High Pressure Fuel Injectors Engine Vacuum Pump Fuel System Low Pressure Sensor/Feed Line Fresh Air Intake Turbo Seals Crankcase Ventilation Lines \(Hoses\)
- [B160623](/bulletins/10247567.md), 2024-01-03, Service bulletin: FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. Engine will crank but not start. There is no communication with the integrated fuel module \(TFE\) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 \- Low fuel pressure system, electric fuel pump: pressure value too low CDA594 \- Message \(\- 0x33E\) missing, receiver DME, transmitter TFE
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B612723](/bulletins/10245377.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- [B010122](/bulletins/10238062.md), 2023-06-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. With the court's FINAL approval, BMW of North America, LLC \(BMW NA\) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.
- [B010122](/bulletins/10230716.md), 2023-01-30, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. With the court's FINAL approval, BMW of North America, LLC \(BMW NA\) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- [B662419](/bulletins/10225126.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- [B170222](/bulletins/10225107.md), 2022-10-31, Service bulletin: ENGINE AND ENGINE COOLING. Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed \(CC Message ID166\).
- [SIB662419](/bulletins/10218384.md), 2022-08-22, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
- [SIB511222](/bulletins/10218372.md), 2022-08-22, Service bulletin: EQUIPMENT. The following LIN faults for electric door sunshade may be present in the BDC fault memory. D90D81\-Sunblind rear driver \(LIN\): Missing LIN\-slave D90D84\-Sunblind rear passenger \(LIN\): Missing LIN\-slave 8049B2\-Sunblind rear driver \(LIN\): Line interruption 8049B6\-Sunblind rear passenger \(LIN\): Line interruption 8049B3\-Sunblind rear driver \(LIN\): Button jammed 8049B7\-Sunblind rear passenger \(LIN\): Button jammed Possible misuse of the electric door sunshade\(s\).

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