# Service bulletin B310112

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10147009
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B310112
- Manufacturer's date: 2016\-08\-01
- NHTSA component: EQUIPMENT; BACK OVER PREVENTION; SUSPENSION:FRONT:WHEEL BEARING

## NHTSA's summary

CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing \(knuckle\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10147009-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10147009-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Equipment and accessories, Suspension, Backup camera, Wheel bearing

## Vehicles listed

- 2014 BMW 525D XDRIVE
- 2013 to 2017 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2013 to 2017 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2017 BMW 640I
- 2012 to 2017 BMW 650I
- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2015 BMW ACTIVE HYBRID 3
- 2013 BMW ACTIVE HYBRID 5
- 2012 BMW ACTIVE HYBRID 7
- 2014 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2013 to 2017 BMW M6
- 2007 to 2017 BMW X5
- 2010 to 2012 BMW X5 M
- 2008 to 2017 BMW X6
- 2010 to 2012 BMW X6 M

## Other bulletins for the same vehicles and component

- [B650414](/bulletins/10227568.md), 2022-12-12, Service bulletin: LANE DEPARTURE; UNKNOWN OR OTHER; AIR BAGS; SEATS:BARRIERS; BACK OVER PREVENTION. According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 \- Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C \- Front passenger seat occupancy detection transmitting fault\(moisture\)" is stored. The fault may or may not currently be present.
- [B340517](/bulletins/10174009.md), 2020-04-20, Service bulletin: BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC; WHEELS; POWER TRAIN. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin \(Revision 3\) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
- [B660115](/bulletins/10152317.md), 2018-12-17, Service bulletin: BACK OVER PREVENTION. Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode \(surround/top camera view\). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 \(I\-level Fxx\-14\-07\-505\). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming \(new\) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
- [B660817](/bulletins/10149545.md), 2018-11-26, Service bulletin: BACK OVER PREVENTION; VISIBILITY:REARVIEW MIRRORS/DEVICES. REAR VIEW CAMERA FAILS TO DISPLAY IMAGE. Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Camera function returns after terminal change. Note: This error situation can rarely, if ever, be duplicated on demand. Head\-unit interface software error for the rear view camera.
- [660814](/bulletins/10149381.md), 2018-11-26, Service bulletin: BACK OVER PREVENTION. Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water \(moisture\) entering the cable assembly, causing corrosion on the pins in the connector\(s\) at the camera\(s\) z Poor cable connection to the camera\(s\)
- [651914](/bulletins/10149380.md), 2018-11-26, Service bulletin: BACK OVER PREVENTION. DWA Siren Malfunction. When the anti\-theft alarm \(DWA\) is triggered, the horn comes on instead of the alarm siren. DWA internal monitoring is too sensitive.
- [310112](/bulletins/10148312.md), 2018-11-13, Service bulletin: SUSPENSION:FRONT:WHEEL BEARING; SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U\-BOLT, LEAF SPRING TO AXLE. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing \(knuckle\)
- [660614](/bulletins/10148134.md), 2018-11-13, Service bulletin: BACK OVER PREVENTION. Rear View Camera Does Not Display Image on CID. After engaging the reverse gear, the reversing camera does not display a picture in the CID \(Central Information Display\). CAUSE The drive mechanism for the roundel actuation in the boot lid is faulty.
- [660413](/bulletins/10148131.md), 2018-11-13, Service bulletin: BACK OVER PREVENTION. Reversing Camera Intermittently Does Not Display a Picture. After engaging reverse gear, the reversing camera intermittently does not display a picture. However, after a key cycle, the reversing camera once again displays the picture. One or more of the following may be noticed on the display at different times: 1. Black screen 2. Blue screen 3. Grey striped screen Note: All the displays may be seen with or without an exclamation mark. CAUSE Software error in the camera control unit \(TRSVC \- Top Rear Side View Camera\)
- [B340814](/bulletins/10147200.md), 2018-11-05, Service bulletin: POWER TRAIN:AXLE ASSEMBLY; WHEELS:HUB; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC. Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.

JSON: [/v1/bulletins/10147009](/v1/bulletins/10147009)

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