# Service bulletin B652316

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10146902
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B652316
- Manufacturer's date: 2016\-10\-01
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system \(when set to near maximum\) is reduced when Auto Start\-Stop \(MSA\) stop occurs and is not restored upon automatic engine restart. This is normal system behavior \- serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10146902-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10146902-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2014 to 2016 BMW 228I
- 2017 BMW 230I
- 2013 to 2017 BMW 320I
- 2014 to 2017 BMW 328D
- 2012 to 2016 BMW 328I
- 2016 to 2017 BMW 330E
- 2017 BMW 330I
- 2012 to 2016 BMW 335I
- 2016 to 2017 BMW 340I
- 2014 to 2016 BMW 428I
- 2017 BMW 430I
- 2014 to 2016 BMW 435I
- 2017 BMW 440I
- 2017 BMW 5\-SERIES GRAN TURISMO
- 2014 BMW 525D XDRIVE
- 2011 to 2016 BMW 528I
- 2014 to 2016 BMW 535D
- 2011 to 2017 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2011 BMW 535I US
- 2011 to 2017 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2017 BMW 640I
- 2012 to 2017 BMW 650I
- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2012 to 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3
- 2013 BMW ACTIVE HYBRID 5
- 2012 BMW ACTIVE HYBRID 7
- 2014 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2014 to 2017 BMW I3
- 2016 to 2017 BMW M2
- 2014 to 2016 BMW M235I
- 2017 BMW M240I
- 2015 to 2017 BMW M3
- 2015 to 2017 BMW M4
- 2013 to 2016 BMW M5
- 2013 to 2017 BMW M6
- 2016 to 2017 BMW X1
- 2016 to 2017 BMW X1 SAV
- 2011 to 2017 BMW X3
- 2015 to 2017 BMW X4
- 2014 to 2017 BMW X5
- 2015 to 2017 BMW X6

## Other bulletins for the same vehicles and component

- [B840221](/bulletins/10200249.md), 2021-08-09, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G \(Telematics ControlModule\) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase\-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
- [B650709](/bulletins/10179009.md), 2020-08-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. NAVIGATION SYSTEM \- REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
- [B650720](/bulletins/10174030.md), 2020-04-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level \(I\-level\) between I001\-1911\-500 and I001\-19\-11\-556. Software in the Vehicle Sound Generator \(VSG\).
- [B663219](/bulletins/10168015.md), 2019-11-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; STEERING. LDW \(LANE DEPARTURE WARNING\): STEERING WHEEL VIBRATION NOT WORKING. LDW steering wheel vibration is not working. Software in the Body Domain Controller \(BDC\) control unit.
- [B651419](/bulletins/10166390.md), 2019-10-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. HEAD UNIT NBT EVO \(HU\-H2\) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file \(BTLD\) of the head unit.
- [B651419](/bulletins/10163056.md), 2019-07-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. HEAD UNIT NBT EVO \(HU\-H2\) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO \(HU\-H2\).
- [B121018](/bulletins/10163030.md), 2019-07-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. MALFUNCTION INDICATOR LAMP \(MIL\): IHKA FC 801386 This Service Information bulletin supersedes SI B12 10 18 dated April 2018.
- [613512](/bulletins/10162457.md), 2019-07-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Radio and Air Conditioning Functions Inoperative, When Vehicle is Moving. All audio and heating/air conditioning functions cannot be controlled when the vehicle is moving. After the vehicle is turned off and has entered sleep mode \(after approximately 30 minutes\), the system operates normally. CAUSE: Software error in the audio and air conditioning control panel.
- [340212](/bulletins/10162423.md), 2019-07-10, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM:SOFTWARE. "Service Action: Programming Update for Condition Based Service \(CBS\) Data. Due to a software error, the remaining distance to a brake service may be incorrectly displayed in the instrument cluster and/or control display. When the calculated distance for a brake service falls below 1243 miles, the range may be improperly displayed. VEHICLES AFFECTED: This Service Action involves certain X3 vehicles which were produced from July 2010 to September 2011. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B\-pillar label for code number 608. If code number 608 has been punched out, the campaign has already been performed. If code number 608 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet \(Dealer Communication System\) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action."
- [121912](/bulletins/10162420.md), 2019-07-10, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Service Action: Program Control Units \(OBD, Electric Coolant Pump\). Due to an error in the data for OBD \(On\-Board Diagnosis\) a DME software update is required. CAUSE DME software error.

JSON: [/v1/bulletins/10146902](/v1/bulletins/10146902)

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