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Service bulletin M620117

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146751
Published by NHTSA2018-11-05
Manufacturer's numberM620117
Manufacturer's date2017-08-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY. After pre-delivery check or after instrument cluster exchange, MINI Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MINI CLUBMAN2017
MINI COOPER2014 to 2015
MINI COOPER2017 to 2019
MINI COOPER CONVERTIBLE2016
MINI COOPER S2014 to 2017
MINI COOPER S2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
M6106072023-11-01. Service bulletin. MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle “discharged battery” complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
M8403222023-04-17. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
M6102232023-04-17. Service bulletin. The buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed.
M6301222023-03-20. Service bulletin. Ambient lighting changes color after the vehicle goes to sleep.
M3601192022-01-24. Service bulletin. New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
M6402212021-12-13. Service bulletin. Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
M3401202020-09-14. Service bulletin. SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
M6602202020-08-31. Service bulletin. KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: KAFAS camera-based assistance system (without radar) is not operating up to customer expectations. Customers can report system errors such as: Vehicle equipped with camera-based ACC, brakes without apparent reason and then does not accelerate When ACC is active, the vehicle does not brake, although it is obvious it should brake; or it even accelerates KAFAS system deactivates independently, due to system limitations that are not clear to the customer KAFAS system cannot be activated due to system limitations that are not clear to the customer When accelerating from a standstill, the vehicle does not automatically start in "Follow mode" Road signs are sporadically not detected Lane departure warning sporadically fails to function For the situations described in this service information bulletin that pertain to normal system limitations, ISTA diagnosis does not show any relevant fault codes stored.
M6203182020-08-31. Service bulletin. BLACK SPOT IN THE CENTRAL INFORMATION DISPLAY: A small black spot remains on the Central Information Display's (CID) illuminated screen which does not go away after a key cycle or sleep mode. Dead pixels in the Liquid Crystal Display (LCD) diodes. Each individual light pixel on an LCD screen is made up of three diodes- red, blue and green. If all three fail, the pixel will appear as a permanent black dot. Dead pixels can occur as a result of: Blunt force contact to the screen that does not result in a cracked surface Non-functioning diodes Manufacturer defects (e.g., gas bubble).
M8408182020-05-18. Service bulletin. CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.