# Service bulletin B621017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10146684
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B621017
- Manufacturer's date: 2017\-08\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY. After pre\-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146684-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146684-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2014 to 2016 BMW 228I
- 2017 to 2018 BMW 230I
- 2013 to 2017 BMW 320I
- 2014 to 2017 BMW 328D
- 2012 to 2016 BMW 328I
- 2016 to 2017 BMW 330E
- 2017 BMW 330I
- 2012 to 2016 BMW 335I
- 2016 to 2017 BMW 340I
- 2014 to 2016 BMW 428I
- 2017 to 2018 BMW 430I
- 2014 to 2016 BMW 435I
- 2017 to 2018 BMW 440I
- 2017 BMW 5\-SERIES GRAN TURISMO
- 2018 BMW 530E
- 2017 to 2018 BMW 530I
- 2018 BMW 540D
- 2017 BMW 540I
- 2017 BMW 550I
- 2016 BMW 750LI
- 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3
- 2017 BMW F800 R
- 2014 to 2016 BMW M235I
- 2017 to 2018 BMW M240I
- 2017 BMW R 1200 GS ADVENTURE
- 2017 BMW R NINE T
- 2017 BMW R1200 RT POLICE
- 2017 to 2018 BMW R1200 S ADVENTURE
- 2018 BMW S1000 R
- 2016 to 2017 BMW X1
- 2016 to 2017 BMW X1 SAV
- 2011 to 2017 BMW X3
- 2015 to 2017 BMW X4

## Recalls for the same vehicles and component

- [2026332](/recalls/tc/2026332.md), 2026-07-08: Electrical
- [26V441000](/recalls/nhtsa/26V441000.md), 2026-07-08: ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
- [24V608000](/recalls/nhtsa/24V608000.md), 2024-08-13: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
- [2019310](/recalls/tc/2019310.md), 2019-06-20: Electrical
- [17V719000](/recalls/nhtsa/17V719000.md), 2017-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [17V488000](/recalls/nhtsa/17V488000.md), 2017-08-03: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:BRAKE LIGHTS
- [2015343](/recalls/tc/2015343.md), 2015-07-30: Electrical
- [13V570000](/recalls/nhtsa/13V570000.md), 2013-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS

## Other bulletins for the same vehicles and component

- [B720125](/bulletins/11028928.md), 2026-02-23, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM; SEATS. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B720125](/bulletins/11024726.md), 2025-11-03, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B720125](/bulletins/11017101.md), 2025-04-18, Warranty extension: ELECTRICAL SYSTEM; AIR BAGS. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in\-service / first delivery date.
- [B012016](/bulletins/11014417.md), 2025-02-24, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date.
- [B011624](/bulletins/11013037.md), 2025-01-23, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
- [B011824](/bulletins/11012111.md), 2025-01-02, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date.
- [B011124](/bulletins/11012073.md), 2024-12-31, Warranty extension: ELECTRICAL SYSTEM. the High\-Voltage \(HV\) Battery Assembly Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in\-service/first delivery date.
- [011024](/bulletins/11012072.md), 2024-12-31, Warranty extension: ELECTRICAL SYSTEM. The High\-Voltage \(HV\) Battery Assembly Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in\-service/first delivery date.
- [B840324](/bulletins/11009005.md), 2024-10-19, Service bulletin: ELECTRICAL SYSTEM. The “End of life” or “Emergency call system error” Check Control message appears in the vehicle. The following fault memory entry is stored: B7F341 – Emergency battery: Hardware faulty
- [B640422](/bulletins/10250374.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. An interference noise \(groaning noise\) can be heard from within the heating and air\-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air\-conditioning unit, the kinematics causing it \(top or bottom,left or right\) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors \(and the associated kinematics unit\) varies.Various models use either 2 or 3 servomotors.

JSON: [/v1/bulletins/10146684](/v1/bulletins/10146684)

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