# Service bulletin B840816

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10146660
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B840816
- Manufacturer's date: 2017\-04\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

The underlying 2G technology for the GSM \(Global System Mobile communication\) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E\-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth\(r\) wireless functionality is NOT affected.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146660-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146660-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2011 BMW 1 SERIES
- 2011 to 2013 BMW 1 SERIES M
- 2008 to 2012 BMW 128I
- 2009 BMW 128I US
- 2011 BMW 128I US
- 2008 to 2013 BMW 135I
- 2007 BMW 135I COUPE
- 2011 BMW 135I US
- 2014 to 2016 BMW 228I
- 2017 BMW 230I
- 2013 to 2017 BMW 320I
- 2006 BMW 325I
- 2006 BMW 325XI
- 2006 BMW 325XIT
- 2007 to 2010 BMW 328
- 2014 to 2017 BMW 328D
- 2007 to 2016 BMW 328I
- 2007 to 2008 BMW 328XI
- 2009 to 2012 BMW 328XI
- 2016 to 2017 BMW 330E
- 2006 BMW 330I
- 2017 BMW 330I
- 2006 BMW 330XI
- 2007 to 2010 BMW 335
- 2009 to 2011 BMW 335D
- 2007 to 2016 BMW 335I
- 2011 BMW 335I US
- 2011 BMW 335IS
- 2013 BMW 335IS
- 2007 to 2008 BMW 335XI
- 2009 to 2010 BMW 335XI
- 2016 to 2017 BMW 340I
- 2014 BMW 525D XDRIVE
- 2011 to 2016 BMW 528I
- 2014 to 2016 BMW 535D
- 2011 to 2017 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2011 BMW 535I US
- 2011 to 2017 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2017 BMW 640I
- 2012 to 2017 BMW 650I
- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2012 to 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3
- 2013 BMW ACTIVE HYBRID 5
- 2012 BMW ACTIVE HYBRID 7
- 2014 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2013 BMW F800 R
- 2015 to 2016 BMW F800 R
- 2014 to 2016 BMW M235I
- 2017 BMW M240I
- 2008 to 2013 BMW M3
- 2011 BMW M3 US
- 2013 to 2016 BMW M5
- 2013 to 2017 BMW M6
- 2013 BMW R 1200 GS
- 2011 BMW R 1200 GS ADVENTURE
- 2017 BMW R 1200 GS ADVENTURE
- 2015 BMW R NINE T
- 2014 to 2017 BMW R1200 S ADVENTURE
- 2011 to 2017 BMW X3
- 2010 to 2011 BMW X6 ACTIVEHYBRID SAC
- 2009 to 2016 BMW Z4

## Recalls for the same vehicles and component

- [2026332](/recalls/tc/2026332.md), 2026-07-08: Electrical
- [24V608000](/recalls/nhtsa/24V608000.md), 2024-08-13: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
- [19V579000](/recalls/nhtsa/19V579000.md), 2019-08-06: ELECTRICAL SYSTEM:WIRING
- [2019310](/recalls/tc/2019310.md), 2019-06-20: Electrical
- [19V472000](/recalls/nhtsa/19V472000.md), 2019-06-19: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM
- [2018260](/recalls/tc/2018260.md), 2018-05-15: Electrical
- [2017588](/recalls/tc/2017588.md), 2017-11-30: Electrical
- [17V676000](/recalls/nhtsa/17V676000.md), 2017-10-25: ELECTRICAL SYSTEM:WIRING
- [2015343](/recalls/tc/2015343.md), 2015-07-30: Electrical
- [14V065000](/recalls/nhtsa/14V065000.md), 2014-02-19: STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND; ELECTRICAL SYSTEM

## Other bulletins for the same vehicles and component

- [B611025](/bulletins/11037510.md), 2026-09-28, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programmingprocedure\- the BMW Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [B012016](/bulletins/11032735.md), 2026-05-18, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [B611026](/bulletins/11031570.md), 2026-04-27, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programming procedure\- the BMW Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [B012016](/bulletins/11015849.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [B012016](/bulletins/11014417.md), 2025-02-24, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date.
- [B640422](/bulletins/10250374.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. An interference noise \(groaning noise\) can be heard from within the heating and air\-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air\-conditioning unit, the kinematics causing it \(top or bottom,left or right\) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors \(and the associated kinematics unit\) varies.Various models use either 2 or 3 servomotors.
- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

JSON: [/v1/bulletins/10146660](/v1/bulletins/10146660)

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