# Service bulletin B650617

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10146604
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B650617
- Manufacturer's date: 2017\-03\-01
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous \(GEO\) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service \(WCS\) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna \(sharkfin\) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle \(SAV\) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146604-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146604-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 to 2016 BMW 228I
- 2017 BMW 230I
- 2013 to 2017 BMW 320I
- 2014 to 2017 BMW 328D
- 2012 to 2016 BMW 328I
- 2016 to 2017 BMW 330E
- 2017 BMW 330I
- 2012 to 2016 BMW 335I
- 2016 to 2017 BMW 340I
- 2014 to 2016 BMW 428I
- 2017 BMW 430I
- 2014 to 2016 BMW 435I
- 2017 BMW 440I
- 2017 BMW 5\-SERIES GRAN TURISMO
- 2017 BMW 530I
- 2017 BMW 540I
- 2017 BMW 550I
- 2012 to 2017 BMW 640I
- 2013 to 2017 BMW 650I
- 2016 BMW 750LI
- 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3
- 2015 to 2017 BMW F800 R
- 2014 to 2017 BMW I8
- 2016 to 2017 BMW M2
- 2014 to 2016 BMW M235I
- 2017 BMW M240I
- 2015 to 2017 BMW M3
- 2015 to 2017 BMW M4
- 2014 to 2017 BMW M6
- 2017 BMW R 1200 GS ADVENTURE
- 2017 BMW R NINE T
- 2017 BMW R1200 RT POLICE
- 2017 BMW R1200 S ADVENTURE
- 2016 to 2017 BMW X1
- 2016 to 2017 BMW X1 SAV
- 2011 to 2017 BMW X3
- 2015 to 2017 BMW X4
- 2014 to 2017 BMW X5
- 2015 to 2017 BMW X6

## Recalls for the same vehicles and component

- [2018159](/recalls/tc/2018159.md), 2018-04-04: Accessories
- [17V591000](/recalls/nhtsa/17V591000.md), 2017-09-22: EQUIPMENT
- [17V481000](/recalls/nhtsa/17V481000.md), 2017-07-28: EQUIPMENT
- [17V327000](/recalls/nhtsa/17V327000.md), 2017-05-18: TIRES; EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B612723](/bulletins/10245377.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- [B652823](/bulletins/10242874.md), 2023-10-01, Service bulletin: EQUIPMENT. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit \(HU\-H4\) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle \(after short sleep cycle\)
- [SB23\-01](/bulletins/10240305.md), 2023-08-03, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 \& 23mc40471
- [sb23\-01TMS](/bulletins/10240273.md), 2023-08-02, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. This is the companion to SPL Parts, Inc.'s SB 23\-01 mailed by private label independent distributor Turner Motorsports.
- [SB 23\-01](/bulletins/10240266.md), 2023-08-02, Service bulletin: EQUIPMENT; SUSPENSION; STEERING. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23\-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB\-23\-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,\& 4, 2008\-2023; Chevrolet Camaro 26\-2023, Cadillac ATS, CTS 2016\-2019; Ford Mustang 2015\-2023; Toyota Supra 2020\-2023.
- [B120323](/bulletins/10239601.md), 2023-07-24, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 \- 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
- [B010122](/bulletins/10238062.md), 2023-06-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. With the court's FINAL approval, BMW of North America, LLC \(BMW NA\) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.
- [B841422](/bulletins/10235206.md), 2023-05-01, Service bulletin: LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Customer is shown an incorrect GPS location in the vehicle \(i.e., Nav Map, coordinates\).

JSON: [/v1/bulletins/10146604](/v1/bulletins/10146604)

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