# Service bulletin B240117

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10146536
- Published by NHTSA: 2018\-11\-05
- Manufacturer's number: B240117
- Manufacturer's date: 2017\-02\-01
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN

## NHTSA's summary

"?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission \(AT\) switches into emergency mode and operates only in first gear, Manual shifting \(\+/\-\) in Sport Program \(using both gear selector and/or shift paddles\) is not possible. 44E257 \- ""N6 speed sensor: Direction of rotation invalid"" is stored in transmission control module Transmission Control Unit \(GKEG3HY\) software"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146536-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10146536-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline, Automatic transmission

## Vehicles listed

- 2016 to 2017 BMW 330E
- 2016 BMW 750LI
- 2017 BMW M760LI
- 2014 to 2017 BMW X5

## Other bulletins for the same vehicles and component

- [B240216](/bulletins/10151309.md), 2018-12-10, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\). F30 PHEVs\- Delayed Driving Readiness Status. Immediately after an engine start \(start/stop button press\), the gear selector is operated, but no drive position \(D or R\) can be engaged \(transmission stays in P\). The customer must operate the gear selector again to engage a desired drive position. Unfavorable software application Vehicle requires approximately 1 second after the start/stop button is pressed to establish a Drive Readiness status. If the gear selector is operated during this 1\-second window, gear selection is not going to be executed and the gear shifter must be engaged again.
- [B240116](/bulletins/10151308.md), 2018-12-10, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). "F15, F30 PHEVs\- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" \(CCM\-ID: 569\) is displayed. The following fault codes may be stored in the transmission EGS control module \(GKEG3HY3\): 44D663 \- Position plausibility: Driver's choice N/P from D/R not executed CF1701 \- Gear selector switch interface, communication failure CF17A1 \- Message missing: receiver EGS \(A\-CAN\), transmitter selector switch \(A\-CAN\) EGS software diagnostic function"
- [B170116](/bulletins/10151307.md), 2018-12-10, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES. "Delivery Stop \- Transmission Oil Cooler Lines Incorrectly Routed. A Delivery Stop has been issued for fifteen F15 vehicles produced from March 3, 2016 to March 28, 2016. In these vehicles the cooler lines for the automatic transmission may have been routed incorrectly. In such instances, the cooler lines may come into contact with the crankshaft vibration damper \(pulley\). Affected vehicles can be identified with a ""Vehicle Comment"" in DCS Warranty Vehicle Inquiry or ISPA Light with the description: ""A Delivery Stop has been issued for this vehicle. Dealers must ensure that all Campaigns are completed before retail delivery to the customer. See Service Information Bulletin B17 01 16."""
- [B122618](/bulletins/10149965.md), 2018-12-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE. ? ?SERVICE ACTION: REPLACE THE STARTER MOTOR F30/G12 PHEV. Due to high impact energy when engaging, the circlip for the starter motor pinion positioning may break which may cause the pinion to move in the direction of the starter jaw, causing a a damage of the starter motor. Also, a consequential damage to the flywheel \(torsional vibration damper\) and automatic transmission may occurr.

JSON: [/v1/bulletins/10146536](/v1/bulletins/10146536)

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