# Service bulletin ZJA\-Dealer Packa

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10145905
- Published by NHTSA: 2018\-10\-22
- Manufacturer's number: ZJA\-Dealer Packa
- Manufacturer's date: 2018\-06\-22
- NHTSA component: AIR BAGS

## NHTSA's summary

Dealer Package: June 22, 2018 A correction was made to the coverage parameters. ? The owner notification schedule was updated. ? A sample of the Owner Letter has been attached to the Dealer Letter. Toyota has received reports indicating that a combination of high humidity, high temperatures and light intensity may cause the surface of the Dashboard \(Instrument Panel\) in some of the subject vehicles to become cracked and/or sticky over time. The Dashboard \(Instrument Panel\) is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles \(whichever comes first\). However, because we at Toyota care about each customer?s ownership experience, Toyota is now offering a voluntary Customer Support Program that applies to cracked and/or sticky Dashboards \(Instrument Panels\) of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145905-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145905-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- 2009 to 2011 TOYOTA CAMRY

## Recalls for the same vehicles and component

- [13V014000](/recalls/nhtsa/13V014000.md), 2013-01-16: SEATS; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE\-INACTIVE

## Other bulletins for the same vehicles and component

- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [T\-SB\-0094\-21 Rev](/bulletins/10227898.md), 2022-12-19, Service bulletin: AIR BAGS. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- [Toyota Safety Re](/bulletins/10190460.md), 2021-04-19, Service bulletin: AIR BAGS. Toyota Safety Recall and Service Campaign \- Technician Certification Requirements
- [T\-TT\-0213\-13](/bulletins/10133915.md), 2018-04-23, Service bulletin: AIR BAGS. Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre\-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
- [T\-SB\-0218\-17\_Rev](/bulletins/10132410.md), 2018-04-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS. TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre\-disposal deployment of airbag and pre\-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency \(EPA\) Licensed Hazardous Waste Transportation and Disposal facilities.
- [T\-SB\-0122\-11 Rev](/bulletins/10132055.md), 2018-04-02, Service bulletin: AIR BAGS; SEATS; EQUIPMENT. Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non\-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non\-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
- [T\-TT\-0213\-13](/bulletins/10131961.md), 2018-04-02, Service bulletin: AIR BAGS. Toyota vehicles are equipped with Supplemental Restraint Systems \(SRS\), including various airbags and in some models, seat belt pre\-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre\-tensioner devices did not perform as expected \(including an unintended deployment event\), please follow the steps in the recommendations section below.
- [HR1\_Dealer Lette](/bulletins/10131852.md), 2018-04-02, Service bulletin: AIR BAGS. Dealer Letter: Toyota will be sending Safety Recall Follow\-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
- [HR1\_Region Lette](/bulletins/10131851.md), 2018-04-02, Service bulletin: AIR BAGS. Region Letter: Toyota will be sending Safety Recall Follow\-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
- [TTT\-0213\-13](/bulletins/10051865.md), 2013-04-17, Service bulletin: AIR BAGS; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES. TOYOTA: IN A COLLISION, TO HELP REDUCE INJURIES, WITH SEAT BELT PRE=TENSIONERS AND SUPPLEMENTAL RESTRAINT SYSTEMS \(SRS\), ITS POSSIBLE THAT THE DEVICES MAY OR MAY NOT PERFORM AS EXPECTED WITH UNINTENDED DEPLOYMENT. MODEL YEARS 1990\-2013. MODELS VARIOUS MODELS. \*PE

JSON: [/v1/bulletins/10145905](/v1/bulletins/10145905)

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