# Service bulletin T\-SB\-0076\-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10145725
- Published by NHTSA: 2018\-10\-15
- Manufacturer's number: T\-SB\-0076\-18
- Manufacturer's date: 2018\-08\-02
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

TSB: Pre\-Delivery Service \(PDS\) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories \(including interior light, clock, and radio reset\). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. \(See PDS Check Sheet item 9 of ?Final Inspection and Cleaning.?\) A new PDS Check Sheet has been developed for the 2019 model year Sienna. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145725-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145725-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system, Equipment and accessories, Labels and manuals

## Vehicles listed

- 2019 TOYOTA SIENNA

## Recalls for the same vehicles and component

- [2021723](/recalls/tc/2021723.md), 2021-11-24: Electrical
- [19V503000](/recalls/nhtsa/19V503000.md), 2019-06-28: EQUIPMENT:OTHER:LABELS
- [19V244000](/recalls/nhtsa/19V244000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [T\-SB\-0106\-22 Rev2](/bulletins/11028726.md), 2026-02-11, Service bulletin: ELECTRICAL SYSTEM. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T\-SB\-0001\-26.
- [T\-SB\-0001\-26](/bulletins/11028722.md), 2026-02-11, Service bulletin: ELECTRICAL SYSTEM. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software.
- [T\-TT\-0790\-25](/bulletins/11022964.md), 2025-09-09, Service bulletin: ELECTRICAL SYSTEM. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
- [T\-SB\-0058\-23 Rev1](/bulletins/11020657.md), 2025-07-10, Service campaign: ELECTRICAL SYSTEM. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
- [T\-TT\-0780\-25](/bulletins/11019332.md), 2025-06-06, Service bulletin: ELECTRICAL SYSTEM. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
- [T\-TT\-0780\-25](/bulletins/11018329.md), 2025-05-15, Service bulletin: ELECTRICAL SYSTEM. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
- [T\-SB\-0106\-22 Rev2](/bulletins/11016786.md), 2025-04-08, Service bulletin: ELECTRICAL SYSTEM. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
- [T\-SB\-0106\-22 Rev2](/bulletins/11015500.md), 2025-03-11, Service bulletin: ELECTRICAL SYSTEM. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
- [T\-SB\-0039\-24 Rev2](/bulletins/11012744.md), 2025-01-09, Service bulletin: STRUCTURE:BODY. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- [T\-SB\-0038\-24 Rev2](/bulletins/11012743.md), 2025-01-09, Service bulletin: STRUCTURE:BODY. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti\-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

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