# Service bulletin AWC\-18\-10

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10145670
- Published by NHTSA: 2018\-10\-15
- Manufacturer's number: AWC\-18\-10
- Manufacturer's date: 2018\-07\-28
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

This communication explains that a new tab called Photo will be added to the Warranty Parts Portal \(WPP\) to request photographs and repair documentation of certain parts to reduce the effort to pack and ship warranty parts. The Warranty Parts Return Center \(WPRC\) will be able to perform a remote warranty part review by using the photographs and select parts that meet a specific analysis criteria prior to issuing a part return request.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145670-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145670-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- AUDI AUDI

JSON: [/v1/bulletins/10145670](/v1/bulletins/10145670)

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