# Service bulletin NPSB18\-323 Retai

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10145546
- Published by NHTSA: 2018\-10\-15
- Manufacturer's number: NPSB18\-323 Retai
- Manufacturer's date: 2018\-09\-28
- NHTSA component: EQUIPMENT

## NHTSA's summary

DBS Enhancement ? Retailed Vehicle Open Nissan announced the availability of a new DBS enhancement tool to the Service \> Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018 which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available. The following personnel will have access to this tool: \- Dealer: Dealer Principal, Executive Managers, General Managers, Parts/Service Managers, and/or Parts/Service Directors \- Regions: Regional Aftersales Manager \(RAM\), Regional Operations Managers \(ROM\), Fixed Operations Manager \(FOM\), Dealer Operation Managers \(DOM\), Regional Service Operation Managers \(RSOM\), and Customer Experience Managers \(CEM\) The report can be viewed on screen or exported to Microsoft Excel and identifies the following: \- VIN \- Campaign ID \& Campaign Description \- Model \& Model Year \- Data Source o Up to three data sources can be provided for each VIN \- RO Info: If this VIN has visited a Nissan dealer anywhere in the U.S. within the last twelve months, the RO information will be displayed. \- Campaign Mailing List: This is DMV data for the VIN listed \- Marketing List: If an owner is on your marketing list, their contact information from that list will be displayed here. DMV data is not used for marketing list owner information. \- Contact Name \- Last Name/First Name \& Address \(City, State, Zip\) \- Phone \(1\-3\) \& Email \(1\-3\) \- Remove Flag o This defaults to ?N? unless the dealer or Nissan USA flags this VIN for removal. o The removed information will still show on the DBS screen and exported report, but can be filtered on the exported file to only display the records with ?N? in this column.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145546-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145546-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- NISSAN NISSAN

JSON: [/v1/bulletins/10145546](/v1/bulletins/10145546)

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