# Service bulletin TSB120309\-092320

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10145448
- Published by NHTSA: 2018\-10\-15
- Manufacturer's number: TSB120309\-092320
- Manufacturer's date: 2018\-09\-23
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This Technical Service Bulletin describes the verification and resolution of fault code 3714 active with no other active fault codes. Due to a software issue, Fault Code 3714 may become active after adjusting INSITE? electronic service tool multiplexing parameters or troubleshooting other active selective catalytic reduction \(SCR\) related fault codes. This is an update to a previously submitted communication.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145448-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10145448-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- CUMMINS B6.7
- CUMMINS ISB6.7
- CUMMINS ISC
- CUMMINS ISL9
- CUMMINS ISV5.0
- CUMMINS ISX12
- CUMMINS ISX15
- CUMMINS L9
- CUMMINS X15

JSON: [/v1/bulletins/10145448](/v1/bulletins/10145448)

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