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Service bulletin A911897

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10144996
Published by NHTSA2018-09-24
Manufacturer's numberA911897
Manufacturer's date2018-05-04
NHTSA componentEQUIPMENT

NHTSA's summary

This bulletin contains instructions for when the customer loses audio for the radio after ending an incoming phone call.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
AUDI A32020
AUDI A3 CABRIOLET2017 to 2019
AUDI A3 SPORTBACK E-TRON2017
AUDI A42020
AUDI A4 ALLROAD2017, 2018, 2019
AUDI A52017, 2018, 2019, 2020
AUDI A5 CABRIOLET2017 to 2020
AUDI A62017, 2018, 2019, 2020
AUDI A72017, 2018, 2019, 2020
AUDI A82017, 2018, 2019, 2020
AUDI ALLROAD2017 to 2019
AUDI Q32017, 2018, 2019, 2020
AUDI Q52017, 2018, 2019, 2020
AUDI Q5 HYBRID2017
AUDI Q72017, 2018, 2019, 2020
AUDI R82019
AUDI R8 SPYDER2017 to 2018
AUDI R8 SPYDER2020
AUDI RS 32017, 2018
AUDI RS 52018
AUDI RS 72017, 2018
AUDI RS42018
AUDI RS52017
AUDI RS5 CABRIOLET2017
AUDI RS62017
AUDI RS72019
AUDI S32017, 2018
AUDI S42017
AUDI S42018, 2019
AUDI S52017, 2018, 2019, 2020
AUDI S5 CABRIOLET2017 to 2018
AUDI S62017, 2018
AUDI S72017, 2018
AUDI S82017, 2018
AUDI S8 PLUS2017 to 2018
AUDI SQ52017, 2018, 2019, 2020
AUDI TT2020
AUDI TT ROADSTER2017 to 2019
AUDI TTS2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236592023-12-13. Accessories
18V0960002018-02-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
A9124022062466_52024-05-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay).
Audi-Q72024-04-22. Service bulletin. Audi Delivery Guidelines.
Audi-A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S7-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S6-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S62024-04-22. Service bulletin. Audi Delivery Guidelines.
SM 22-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 21-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.